Country: United States

Found 17049 papers in total
Media appropriateness: effects of experience on communication media choice
Media appropriateness: effects of experience on communication media choice
1997,
Organizations are faced with a myriad of emerging advanced information technologies....
Strategic decisions of new technology adoption under asymmetric information: a game-theoretic model
Strategic decisions of new technology adoption under asymmetric information: a game-theoretic model
2004,
In this paper we explore strategic decision making in new technology adoption by using...
Customer learning processes, strategy selection, and performance in business-to-business service firms
Customer learning processes, strategy selection, and performance in business-to-business service firms
2005,
Learning about customers takes place through relevant dialogues with those customers,...
The effects of interruptions, task complexity, and information presentation on computer-supported decision-making performance
The effects of interruptions, task complexity, and information presentation on computer-supported decision-making performance
2004,
Interruptions are a frequent occurrence in the work life of most decision makers. This...
The impact of organizational culture on time-based manufacturing and performance
The impact of organizational culture on time-based manufacturing and performance
2005,
Firms are utilizing an array of manufacturing practices in their quest for survival...
Determining uses and gratifications for the Internet
Determining uses and gratifications for the Internet
2005,
Uses and gratifications (U&G) is a media use paradigm from mass communications...
Multiple conceptualizations of small business Web use and benefit
Multiple conceptualizations of small business Web use and benefit
2004,
Small businesses play an important role in the U.S. economy and there is anecdotal...
Virtual teams versus face-to-face teams: an exploratory study of a Web-based conference system
Virtual teams versus face-to-face teams: an exploratory study of a Web-based conference system
1997,
Many organizations are forming ‘virtual teams’ of geographically...
The role of clinical and process quality in achieving patient satisfaction in hospitals
The role of clinical and process quality in achieving patient satisfaction in hospitals
2005,
Managers constantly struggle with where to allocate their resources and efforts in...
An empirical investigation into factors relating to the adoption of executive information systems: an analysis of EIS for collaboration and decision support
An empirical investigation into factors relating to the adoption of executive information systems: an analysis of EIS for collaboration and decision support
1997,
This study focuses on the organizational adoption of Executive Information Systems...
The significance of information systems research on emerging technologies: seven information technologies that promise to improve managerial effectiveness
The significance of information systems research on emerging technologies: seven information technologies that promise to improve managerial effectiveness
1997,
Emerging information technologies are those excitingly novel advances that decision...
Neural network earnings per share forecasting models: a comparative analysis of alternative methods
Neural network earnings per share forecasting models: a comparative analysis of alternative methods
2005,
In this paper, we present a comparative analysis of the forecasting accuracy of...
Net-based customer service systems: evolution and revolution in Web site functionalities
Net-based customer service systems: evolution and revolution in Web site functionalities
2005,
Firms' Web sites are becoming an increasingly important component of their customer...
Bridge network maintenance optimization using stochastic dynamic programming
Bridge network maintenance optimization using stochastic dynamic programming
2007,
This paper presents a stochastic dynamic programming (DP) procedure for multiobjective...
Factors influencing route choice by avian migrants: A dynamic programming model of Pacific brant migration
Factors influencing route choice by avian migrants: A dynamic programming model of Pacific brant migration
2007,
We used stochastic dynamic programming to investigate a spectacular migration strategy...
Optimal land development with endogenous environmental amenities
Optimal land development with endogenous environmental amenities
2008,
A spatially explicit model of the optimal timing and location of land development is...
Restaurant revenue management at Chevys: determining the best table mix
Restaurant revenue management at Chevys: determining the best table mix
2005,
Revenue management has been used in a variety of industries and generally takes the...
A dynamic lot sizing problem with multiple customers: customer-specific shipping and backlogging costs
A dynamic lot sizing problem with multiple customers: customer-specific shipping and backlogging costs
2007,
This paper considers a dynamic lot sizing problem faced by a producer who supplies a...
Capacitated production and subcontracting in a serial supply chain
Capacitated production and subcontracting in a serial supply chain
2007,
This paper extends a series of recent results regarding the polynomial solvability of...
Quantity flexibility contracts: optimal decisions with information updates
Quantity flexibility contracts: optimal decisions with information updates
2005,
We study single and multiperiod quantity flexibility contracts involving one demand...
A framework for facilitating sourcing and allocation decisions for make-to-order items
A framework for facilitating sourcing and allocation decisions for make-to-order items
2005,
This paper provides a fundamental building block to facilitate sourcing and allocation...
Ability of experience design elements to elicit emotions and loyalty behaviors
Ability of experience design elements to elicit emotions and loyalty behaviors
2005,
Experience design, an approach to create emotional connection with guests or customers...
Satisfying and retaining customers through independent service representatives
Satisfying and retaining customers through independent service representatives
2005,
The degree of leverage possessed by manufacturers who outsource their customer service...
A mathematical model of service failure and recovery strategies
A mathematical model of service failure and recovery strategies
2005,
Understanding the nature of service failures and their impact on customer responses...
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