Keyword: service

Found 535 papers in total
Capacitated location problems on a line
Capacitated location problems on a line
1996,
This paper examines capacitated facility location problems on a straight line. To...
Variability functions for parametric-decomposition approximations of queueing networks
Variability functions for parametric-decomposition approximations of queueing networks
1995,
The paper proposes an enhancement to the parametric-decomposition method for...
Strategic determinants of service quality and performance: Evidence from the banking industry
Strategic determinants of service quality and performance: Evidence from the banking industry
1995,
This paper focuses on an important new service management strategy: the operations...
Service efforts and accomplishments reporting: A study of Texas public schools
Service efforts and accomplishments reporting: A study of Texas public schools
1996,
This study examined measures of service efforts and accomplishments for Texas public...
Operations management for urban snow removal and disposal
Operations management for urban snow removal and disposal
1995,
Urban snow removal and disposal operations incude a number of challenging strategic...
Global disaggregation of information-intensive services
Global disaggregation of information-intensive services
1995,
Information-intensive services are being globally disaggregated as corporations...
Scheduling operations using greedy allocation
Scheduling operations using greedy allocation
1995,
The scheduling of opeations in hospitals is an important and complex process which can...
Single facility due date setting with multiple customer classes
Single facility due date setting with multiple customer classes
1995,
The paper considers the interrelated problems of (1) quoting a due date to each...
A sequence of servers with arbitrary input and regular service times revisited
A sequence of servers with arbitrary input and regular service times revisited
1995,
The March 1965 issue of Management Science saw a sequence of two papers by Avi-Itzhak...
Sensitivity to the service-time distribution in the nonstationary Erlang loss model
Sensitivity to the service-time distribution in the nonstationary Erlang loss model
1995,
The stationary Erlang loss model is a classic example of an insensitive queueing...
Decentralized regulation of a queue
Decentralized regulation of a queue
1995,
A bidding mechanism for determining priorities in a service system is analyzed. It is...
A desktop-OR success: Modeling Coast Guard buoy tender operations
A desktop-OR success: Modeling Coast Guard buoy tender operations
1995,
The authors created a desktop-OR decision support system to support the Coast...
On the efficiency of imbalance in multi-facility multi-server service systems
On the efficiency of imbalance in multi-facility multi-server service systems
1995,
The authors consider the problem of simultaneously allocating servers and demands in a...
Introducing variable-interval appointment scheduling rules in service systems
Introducing variable-interval appointment scheduling rules in service systems
1995,
The general practice in implementing an appointment scheduling rule (ASR) is to...
Services and technology: Reengineering the railroads
Services and technology: Reengineering the railroads
1995,
In the service-sector, productivity improvements due to technology investments are...
The robustness of multi-echelon service models under autocorrelated demands
The robustness of multi-echelon service models under autocorrelated demands
1995,
A common assumption underlying the development of multi-echelon service models is that...
A robust forecasting technique for inventory and leadtime management
A robust forecasting technique for inventory and leadtime management
1994,
Inventory stocking problems with stochastic demand typically involve an estimate of...
Getting something for nothing: Estimating service level improvements possible in hospitals
Getting something for nothing: Estimating service level improvements possible in hospitals
1994,
One of the focal points of discussion among firms in the service sector concerns the...
Financial autonomy, institutional reform, and irrigation performance
Financial autonomy, institutional reform, and irrigation performance
1994,
There is increasing interest in privatization as a solution to the problem of...
A note on a stochastic location problem
A note on a stochastic location problem
1993,
In this note the authors give a short and easy proof of the equivalence of...
A stochastic optimization model for planning capacity expansion in a service industry under uncertain demand
A stochastic optimization model for planning capacity expansion in a service industry under uncertain demand
1994,
A stochastic optimization model for capacity expansion for a service industry that...
Regulatory measurement and evaluation of telephone service quality
Regulatory measurement and evaluation of telephone service quality
1994,
Regulators of utilities that operate as local monopolies would like to set prices or...
Accounting for the multi-period impact of service when determining employee requirements for labor scheduling
Accounting for the multi-period impact of service when determining employee requirements for labor scheduling
1993,
Providing good customer service, inexpensively, is a problem commonly faced by...
Characterizing the output process of a CONWIP line with deterministic processing and random outages
Characterizing the output process of a CONWIP line with deterministic processing and random outages
1993,
The authors model a CONWIP (CONstant Work-in-Process) production line with...
Papers per page: