Article ID: | iaor1996642 |
Country: | United States |
Volume: | 41 |
Issue: | 6 |
Start Page Number: | 1107 |
End Page Number: | 1116 |
Publication Date: | Jun 1995 |
Journal: | Management Science |
Authors: | Whitt Ward, Massey William A., Davis Jimmie L. |
Keywords: | service, markov processes |
The stationary Erlang loss model is a classic example of an insensitive queueing system: the steady-state distribution of the number of busy servers depends on the service-time distribution only through its mean. However, when the arrival process is a nonstationary Poisson process, the insensitivity property is lost. The authors develop a simple, effective numerical algorithm for the