Keyword: service

Found 535 papers in total
Recoverable inventory systems with time-varying demand
1993,
In this article, a simple analytical solution to a recoverable inventory problem in...
Optimal positioning of safety stocks in MRP
1993,
The positioning of safety stock in multi-echelon production networks operating in an...
Mt/G/ℝ àqueues with sinusoidal arrival rates
1993,
In this paper the authors describe the mean number of busy servers as a function of...
The deployment of personnel in a branch network-A case study in Operational Research OR methodology
1993,
This paper describes a successful study which was concerned with identifying...
Improving fire department productivity-Merging fire and emergency medical units in New Haven
1993,
In September 1991, the New Haven Fire Department implemented an innovative...
CATCH: Computer Assisted Tracking of Criminal Histories system
1993,
The Atlanta Police Department uses CATCH, a data-based support system for...
An interleaving policy in automated storage/retrieval systems
1993,
In order to improve their service level many automated storage/retrieval systems have...
The quantifications of passengers’ perceptions in response to bus deregulation
1992,
This paper takes as its basis the need to accurately quantify passengers’...
A network location-allocation model trading off flow capturing and p-median objectives
1993,
The flow capturing and the p- median location-allocation models deal quite differently...
File and work transfers in cyclic queue systems
1992,
A cyclic queue has one server and n nodes, where each node has its own distinct type...
Customer service in pull production systems
1992,
In this paper, the issue of customer service in pull production systems is considered....
Optimal location of discretionary service facilities
1992,
Automatic teller machines and gasoline service stations are two examples of a growing...
Stochastic optimization of reservation systems
1991,
An optimal access strategy for managing reservation systems with Poisson arrivals is...
A choice-based approach to the diffusion of a service: Forecasting fax penetration by market segments
1992,
Motivated by poor performance of standard estimation methods in the present...
Management science in automating postal operations: Facility and equipment planning in the US postal service
1992,
In 1988, the postal service released its corporate automation plan (CAP), an ambitious...
Sufficient working subsets for the tour scheduling problem
1991,
Mathematical programs to schedule service employees at minimum cost represent each...
A floorspace productivity relationship for Japanese convenience stores
1990,
In this paper two relationships are presented to evaluate the economic performance of...
A comparison of two heuristic methods for the p-median problem with and without maximum distance constraints
1991,
The performance of Ardalan’s heuristic is compared with that of Teitz and Bart...
Modeling a multiprocessor system with preemptive priorities
1991,
Consider a system with N processors and two job types with one having preemptive...
Conflicting interests in the timing of jobs
1990,
The paper studies a situation where jobs of unknown duration (e.g., surgical...
Operations strategy: A literature review
1989,
This paper examines an underlying argument that exists within the literature that...
Alternative research paradigms in operations
1989,
This paper presents a review and critique of the research in operations, itemizing the...
A service-level-oriented heuristic approach to production planning in a robotized spinning-mill
1990,
This paper presents a heuristic approach to production planning and inventory control....
Customer service effect in parts distribution system design
1990,
A mixed two-level system is considered for parts distribution. Three approaches are...
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