Journal: International Journal of Services and Operations Management

Found 555 papers in total
Designing a fuzzy approach for modelling the performance evaluation of education service providers
Designing a fuzzy approach for modelling the performance evaluation of education service providers
2017,
Faculty performance evaluation is an all‐time controversial issue. Especially,...
Energy saving in operations management through variable-speed drive technology: environmental versus economic convenience
Energy saving in operations management through variable-speed drive technology: environmental versus economic convenience
2017,
CO 2 emissions are mainly due to electricity generation. The percentage of electrical...
Building a comprehensive service supply chain conceptual framework: a step ahead, based on comparative analysis of previous frameworks
Building a comprehensive service supply chain conceptual framework: a step ahead, based on comparative analysis of previous frameworks
2017,
The purpose of the study is to build a comprehensive supply chain framework for...
Efficacy appraisal model of TQM elements in auto industry in India
Efficacy appraisal model of TQM elements in auto industry in India
2017,
Tackles impact domineering function and anomaly outlays severely as manufacturing...
Service quality in pharmaceutical supply chain - a study with reference to three major cities of Andhra Pradesh, India
Service quality in pharmaceutical supply chain - a study with reference to three major cities of Andhra Pradesh, India
2016,
The aim of this paper is to identify the critical factors affecting service quality at...
Maintenance policy in job-shop manufacturing systems with reminder cell
Maintenance policy in job-shop manufacturing systems with reminder cell
2016,
The market fluctuations can reduce drastically the performance of manufacturing...
A robust optimisation model for remanufacturing network design problem with one-way substitution
A robust optimisation model for remanufacturing network design problem with one-way substitution
2016,
Economic exploitation of limited resources, satisfaction of customer's demands as well...
An empirical investigation on integrated logistics capabilities, supply chain agility and firm performance
An empirical investigation on integrated logistics capabilities, supply chain agility and firm performance
2016,
With increasing dynamicity in customer's tastes and preferences, firms are finding a...
Sales forecasting of a dairy product manufacturing company: a comparative study of autoregressive integrated moving average and local linear neuro-fuzzy models
Sales forecasting of a dairy product manufacturing company: a comparative study of autoregressive integrated moving average and local linear neuro-fuzzy models
2016,
In today's competitive world, accurate sales forecasting is crucially required for...
Logistics service providers coordinating sustainable supply chains: a fast food industry case
Logistics service providers coordinating sustainable supply chains: a fast food industry case
2016,
This study explores sustainable supply chain practices. It proposes a conceptual...
An empirical study on customer preference towards online shopping among engineering students in a private university in Vellore District, Tamil Nadu, India
An empirical study on customer preference towards online shopping among engineering students in a private university in Vellore District, Tamil Nadu, India
2016,
The younger generations are now becoming most valuable consumers in the global market...
Development of fuzzy PROMETHEE algorithm for the evaluation of Indian world-class manufacturing organisations
Development of fuzzy PROMETHEE algorithm for the evaluation of Indian world-class manufacturing organisations
2016,
Establishing a performance‐oriented evaluation in manufacturing sectors is the...
Operations management in improving elderly home care
Operations management in improving elderly home care
2016,
The roots of operations management (OM) in manufacturing context, but there...
Resource-demand sites planning using a charged particles optimisation algorithm
Resource-demand sites planning using a charged particles optimisation algorithm
2016,
This paper proposes an extensive model for optimal design and reconfiguration of...
Artificial neural networks and case-based reasoning models for predicting tool life and tool-shim interface temperature
Artificial neural networks and case-based reasoning models for predicting tool life and tool-shim interface temperature
2016,
The objective of this paper is to develop artificial neural networks (ANN)...
A hybrid push/pull design of kanban systems during production ramp-up phase
A hybrid push/pull design of kanban systems during production ramp-up phase
2016,
This paper investigates a hybrid push/pull design of kanban systems that better...
Developing a scale for measuring service quality in the public sector
Developing a scale for measuring service quality in the public sector
2016,
Public sector organisations are fundamentally different from private sector...
Sustainable humanitarian operations: closed-loop supply chain
Sustainable humanitarian operations: closed-loop supply chain
2016,
This paper explores the closed loop supply chain (CLSC) topic by providing a...
Throughput accounting: an overview and framework
Throughput accounting: an overview and framework
2016,
The throughput accounting (TA) is one of the emerging accounting practices,...
Effects of managers' communication and satisfaction on their perceived importance of value chain sustainability
Effects of managers' communication and satisfaction on their perceived importance of value chain sustainability
2016,
We define value chain sustainability as the firm's sustainability, perceived by the...
Redefining service quality scale with customer experience quality scale: a critical review
Redefining service quality scale with customer experience quality scale: a critical review
2016,
Service quality was originally conceptualised as a gap between expectations and the...
Impact of reverse logistics on apparel industry
Impact of reverse logistics on apparel industry
2016,
The purpose of this paper is to explore the costs associated with reverse logistics...
Measurement of service quality of upstream and downstream supply chain
Measurement of service quality of upstream and downstream supply chain
2016,
One of the paradigm shifts in business today is that competition between firms is...
Prediction of Iran's renewable energy generation in the fifth development plan
Prediction of Iran's renewable energy generation in the fifth development plan
2016,
Although Iran has rich reserves of oil and gas, it should not only rely on these...
Papers per page: