Journal: International Journal of Services and Operations Management

Found 555 papers in total
Performance optimisation of mammography clinics with non-crisp inputs by an integrated fuzzy simulation approach
Performance optimisation of mammography clinics with non-crisp inputs by an integrated fuzzy simulation approach
2014,
This paper presents an integrated fuzzy simulation model for performance optimisation...
Towards a framework for ontology-based information retrieval services
Towards a framework for ontology-based information retrieval services
2014,
In this paper, we present a complete ontology‐based framework for the...
Sustainability consideration within product lifecycle management through maturity models analysis
Sustainability consideration within product lifecycle management through maturity models analysis
2014,
Provided that product lifecycle management (PLM) is a complex system, many...
Research on mobile communication systems in last-mile logistics to create an end-to-end information flow
Research on mobile communication systems in last-mile logistics to create an end-to-end information flow
2014,
The ongoing development in last‐mile logistics fuelled by the emergence of...
A novel multi-criteria decision making approach for personalisation system
A novel multi-criteria decision making approach for personalisation system
2014,
Personalised services is a field in rapid development. The aim of such system is to...
A multi-scenario model for empty container repositioning with uncertain demand
A multi-scenario model for empty container repositioning with uncertain demand
2014,
This paper investigates the maritime repositioning of empty containers when their...
Seafaring staff scheduling
Seafaring staff scheduling
2014,
This paper treats a problem of sealing teams' scheduling where the equity between them...
Reverse logistics barriers in Polish enterprises
Reverse logistics barriers in Polish enterprises
2014,
The main purpose of this paper is to determine and describe the numerous barriers to...
AmIs sustainability: evaluation framework based on fuzzy logic
AmIs sustainability: evaluation framework based on fuzzy logic
2014,
Ambient intelligence (AmI) is a technology that should help to develop tasks...
An application of analytic network process for the selection of cellular manufacturing systems
An application of analytic network process for the selection of cellular manufacturing systems
2014,
The ongoing research in the field of cellular manufacturing systems (CMS) is...
Predictive maintenance using FMECA method and NHPP models
Predictive maintenance using FMECA method and NHPP models
2014,
Most of predictive maintenance technologies are inaccessible to small scale and medium...
Integrated management system: towards a new approach and a new model
Integrated management system: towards a new approach and a new model
2014,
This study will aim to expose the methodological (mobilisation and...
An instrument for identification of critical factors for quality and productivity improvement in sponge iron industry
An instrument for identification of critical factors for quality and productivity improvement in sponge iron industry
2014,
Sponge iron (SI) industry is relatively new and presently passing through...
The role of brand image in forming airlines passengers' purchase intention: study of Iran aviation industry
The role of brand image in forming airlines passengers' purchase intention: study of Iran aviation industry
2014,
Brand is regarded as one of the most important assets of a company and plays a key...
Behind closed doors: the potential of lean management in safety audit services
Behind closed doors: the potential of lean management in safety audit services
2014,
The purpose of this study is to investigate the alignment of lean management with...
Inventory management over firm life cycle: some empirical evidence
Inventory management over firm life cycle: some empirical evidence
2014,
Despite managing inventory being considered an essential function in production and...
Simulation model of professional service personnel inventory
Simulation model of professional service personnel inventory
2014,
Supply chains are found in service organisations as well as in manufacturing. A common...
Uncertainty and schedule instability in supply chain: insights from case studies
Uncertainty and schedule instability in supply chain: insights from case studies
2014,
With increasing uncertainty of business environment, schedule instability is a major...
Building antifragility in service organisations: going beyond resilience
Building antifragility in service organisations: going beyond resilience
2014,
To maintain organisational growth in a turbulent environment, organisations must build...
Quality management practices: an international perspective
Quality management practices: an international perspective
2014,
The contribution of this paper to the existing body of knowledge on quality management...
Financial state of affairs for NCAA sports: a case for intangible strategic assets?
Financial state of affairs for NCAA sports: a case for intangible strategic assets?
2014,
Traditionally, the practitioner literature gives significant account of how well...
FLE adaptability in high contact and high customisable services: theoretical underpinnings and conceptual model
FLE adaptability in high contact and high customisable services: theoretical underpinnings and conceptual model
2014,
The customisation strategies are growing in popularity. As a strategy it aims at...
Integration of Monte Carlo simulation and chi-square automatic interaction detector algorithm for modelling and estimation of conventional power plant construction volumes
Integration of Monte Carlo simulation and chi-square automatic interaction detector algorithm for modelling and estimation of conventional power plant construction volumes
2014,
This study presents an integrated approach based on chi‐square automatic...
The effect of benchmarking procurement plan and after sales services on suppliers sales success in western region of Kingdom of Saudi Arabia
The effect of benchmarking procurement plan and after sales services on suppliers sales success in western region of Kingdom of Saudi Arabia
2014,
This study aims to adopt illusion for effect of benchmarking procurement plan and...
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