Journal: International Journal of Services and Operations Management

Found 555 papers in total
Assigning patients to rooms in a private hospital in Kuwait
Assigning patients to rooms in a private hospital in Kuwait
2015,
The current practice of assigning an inpatient, in many private hospitals in Kuwait,...
Improving workplace by using 5'S tool - a typical application of sorting method
Improving workplace by using 5'S tool - a typical application of sorting method
2015,
5'S is one of the most widely adopted techniques from the lean manufacturing toolbox....
Issues and challenges faced by organised and unorganised retail outlets of food and grocery in India - an empirical study
Issues and challenges faced by organised and unorganised retail outlets of food and grocery in India - an empirical study
2015,
The study examines retail outlets attributes of proximity, price, quality, product...
Demurrage cost reduction in cement manufacturing plant
Demurrage cost reduction in cement manufacturing plant
2015,
The purpose of this paper is to discover the possible ways to improve material...
A heuristic to minimise the idle time of the rental/critical machine in a flowshop
A heuristic to minimise the idle time of the rental/critical machine in a flowshop
2015,
This article deals with a special case of flowshop. In which some special purpose...
Multi-criteria decision-making in the management of humanitarian operations
Multi-criteria decision-making in the management of humanitarian operations
2015,
Although multi‐criteria decision making topic is well suggested by some papers...
Reverse supply chain flexibility: a theoretical framework of research dimensions
Reverse supply chain flexibility: a theoretical framework of research dimensions
2015,
The main objective of this paper is to present a comprehensive review of flexibility...
Assessment of upstream service quality of supply chain
Assessment of upstream service quality of supply chain
2015,
A basic supply chain consists of a focal firm with upstream and downstream business...
Supply chain services contract pricing framework - a case study of electrical distributor
Supply chain services contract pricing framework - a case study of electrical distributor
2015,
Distributors provide supply chain services to customers through traditional sales...
Coordination of pricing, advertising, and production decisions for multiple products
Coordination of pricing, advertising, and production decisions for multiple products
2015,
We address a decision problem of a profit‐maximising firm which produces...
Twenty years research on lean management in services: results from a meta-review
Twenty years research on lean management in services: results from a meta-review
2015,
As the concept of lean management is becoming more and more popular for service...
Studying the impact of challenges training system on effectiveness of human resources management practices (case study: Iran's petrochemical industry)
Studying the impact of challenges training system on effectiveness of human resources management practices (case study: Iran's petrochemical industry)
2015,
The main objective of the present survey is to study the impact of challenges in the...
A mathematical programming model for a multi-objective supplier selection and order allocation problem with fuzzy objectives
A mathematical programming model for a multi-objective supplier selection and order allocation problem with fuzzy objectives
2015,
This paper studies a multi‐objective supplier selection and order allocation...
Estimating overall equipment effectiveness for continuous production lines: with a case study in Esfahan Steel Company
Estimating overall equipment effectiveness for continuous production lines: with a case study in Esfahan Steel Company
2015,
The aim of this study is to offer a method for estimating overall equipment...
Three level supply chain model with variable demand rate under partial trade credit policy
Three level supply chain model with variable demand rate under partial trade credit policy
2015,
In this study, we generalise a partial trade credit policy in a three echelon supply...
Conceptual approach for value driven performance in servitising companies
Conceptual approach for value driven performance in servitising companies
2015,
In light of limited consideration given to how value of servitised offerings are...
Option contract application in emergency supply chains
Option contract application in emergency supply chains
2015,
Emergencies, such as natural and man‐made disasters, might impose great amount...
Proposing a method for implementing business process re-engineering
Proposing a method for implementing business process re-engineering
2015,
In this paper, a business process re‐engineering (BPR) method has...
Developing scenario-based robust optimisation approaches for the reverse logistics network design problem under uncertain environments
Developing scenario-based robust optimisation approaches for the reverse logistics network design problem under uncertain environments
2015,
In the last decade, economic benefits and environmental legislation have imposed...
Developing a self-diagnostic framework for assessing service excellence
Developing a self-diagnostic framework for assessing service excellence
2015,
Service excellence describes a structured approach for providing excellent service...
Application of lean construction principles to reduce construction process waste using computer simulation: a case study
Application of lean construction principles to reduce construction process waste using computer simulation: a case study
2015,
Waste in the construction industry has been the subject of several research projects...
Factors effective on entrepreneurship in small and medium enterprise
Factors effective on entrepreneurship in small and medium enterprise
2015,
Generally, business environment consists of some factors that influence corporation...
Optimisation of multi-stage supply chain systems by integrated simulation-variable neighbourhood search algorithm
Optimisation of multi-stage supply chain systems by integrated simulation-variable neighbourhood search algorithm
2015,
In this paper, multi‐stage supply chain systems (SCSs) controlled by...
Measuring brand equity of cosmetic chain stores by hybrid multiple criteria decision making methods
Measuring brand equity of cosmetic chain stores by hybrid multiple criteria decision making methods
2015,
This study evaluates brand equity criteria divided into five dimensions (product,...
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