Reverse supply chain flexibility: a theoretical framework of research dimensions

The main objective of this paper is to present a comprehensive review of flexibility literature and present integrated framework of reverse supply chain flexibility. This paper also identifies the forces and dimensions of flexibility for achieving reverse supply chain flexibility in the organisation. Dimensions of flexibility are extracted from literature and made fit into broad framework of reverse supply chain flexibility. This study also identifies how flexibility dimensions are catering to the inbound, in‐house and outbound stage of supply chain. The originality of this paper lies in theoretical construct of reverse supply chain flexibility. This framework will help present a comprehensive scenario of research in the area.