Journal: International Journal of Services and Operations Management

Found 555 papers in total
Can organisations disrupt and expand from their core to sustain their operations#63;
Can organisations disrupt and expand from their core to sustain their operations#63;
2011,
Christensen's concept of disruptive technology is enticing but is this notion –...
Supply chain benefits from consortia e‐marketplaces: a case study of AeroDefence
Supply chain benefits from consortia e‐marketplaces: a case study of AeroDefence
2011,
Consortia e‐marketplaces are differentiated from other e‐marketplace...
Determining improvement priorities of public leisure facilities by revised Importance Performance Analysis
Determining improvement priorities of public leisure facilities by revised Importance Performance Analysis
2011,
The aim of this research is to use a revised Importance Performance Analysis...
Adoption of six‐sigma concept in New Product Development: a literature survey and analysis
Adoption of six‐sigma concept in New Product Development: a literature survey and analysis
2011,
During recent years, many researchers and practitioners are largely concentrating on...
Flexible Manufacturing System selection based on grey relation under uncertainty
Flexible Manufacturing System selection based on grey relation under uncertainty
2011,
Flexible Manufacturing System (FMS) selection is a Multi‐Criteria...
Modular service design in professional services: a qualitative study
Modular service design in professional services: a qualitative study
2011,
Professional service firms have had an impressive growth in the last years and are...
A multiple objective approach to scheduling the preventive maintenance of modular aircraft components
A multiple objective approach to scheduling the preventive maintenance of modular aircraft components
2011,
Preventive maintenance (or overhaul) is crucial for military aircraft...
Inventory policies for a supplier facing mixed periodic demand in a single‐supplier multi‐retailer supply chain
Inventory policies for a supplier facing mixed periodic demand in a single‐supplier multi‐retailer supply chain
2011,
Inventory policies are investigated for a supplier facing multiple retailers in a...
Managing taxi service operations based on the automatic vehicle location and dispatch system and wireless communication technology
Managing taxi service operations based on the automatic vehicle location and dispatch system and wireless communication technology
2011,
This paper explores taxi service operations management based on the automatic vehicle...
An overview of existing performance measurement frameworks in the context of world class manufacturing performance measurement
An overview of existing performance measurement frameworks in the context of world class manufacturing performance measurement
2011,
Performance measurement plays a significant role in order to sustain an improved...
An EOQ model for imperfect quality products with partial backlogging – a comparative study
An EOQ model for imperfect quality products with partial backlogging – a comparative study
2011,
The purpose of this paper is to compare two deterministic inventory models of...
Assessing the interaction of price optimisation and system‐wide transportation selection on a third‐party logistics provider
Assessing the interaction of price optimisation and system‐wide transportation selection on a third‐party logistics provider
2011,
We utilise a non‐linear integer programming model of ABC's (the name of...
Shrinking‐release window movie releases: potential impacts on best business practices
Shrinking‐release window movie releases: potential impacts on best business practices
2011,
As the movie studios have seen a significant increase in the sale of DVDs, then...
AQUA: Analytical model for evaluation and selection of Third‐Party Logistics service provider in supply chain
AQUA: Analytical model for evaluation and selection of Third‐Party Logistics service provider in supply chain
2011,
Selection of Third‐Party Logistics (3PL) service provider is a...
Managing Supply Chain Flexibility using an integrated approach of classifying, structuring and impact assessment
Managing Supply Chain Flexibility using an integrated approach of classifying, structuring and impact assessment
2011,
Flexibility in the Supply Chain (SC) has emerged as a new strategic tool to...
Co‐creation and the new marketing mix as an innovative approach for enhancing tourism industry competitiveness in Egypt
Co‐creation and the new marketing mix as an innovative approach for enhancing tourism industry competitiveness in Egypt
2011,
To investigate the extent to which co‐creation and 4Cs are extant in the...
Performance analysis of Virtual Cellular Manufacturing: a simulation study
Performance analysis of Virtual Cellular Manufacturing: a simulation study
2011,
Layout design and planning is becoming critical due to shorter product life cycles and...
Supplier selection in Supply Chain Management: a fuzzy multi‐criteria decision‐making approach
Supplier selection in Supply Chain Management: a fuzzy multi‐criteria decision‐making approach
2011,
In a supply chain, selection of right suppliers is a strategic consideration. Supplier...
Six Sigma implementation in the service sector: notable experiences of major firms in the USA
Six Sigma implementation in the service sector: notable experiences of major firms in the USA
2010,
Six Sigma is a quality improvement methodology that has been popular among...
An AHP framework of supplier evaluation with reference to high‐value and critical items: a case study
An AHP framework of supplier evaluation with reference to high‐value and critical items: a case study
2010,
This study developed a simple two‐stage decision framework for evaluating...
A multicriteria decision model for the selection of supply chain management software
A multicriteria decision model for the selection of supply chain management software
2010,
Since the last decade, Supply Chain Management (SCM) processes have become...
Bridging sales and service quality functions in retailing high-technology consumer products
Bridging sales and service quality functions in retailing high-technology consumer products
2010,
High-technology product sales are positively associated with the performance of...
An approach to the minimisation of makespan in the textile industry using ant colony optimisation
An approach to the minimisation of makespan in the textile industry using ant colony optimisation
2010,
In modern industries, the optimisation of processes is very important to increase...
The effect of scheduling policies on operating room overtime performance
The effect of scheduling policies on operating room overtime performance
2010,
The Operating Room (OR) overtime performance depends on two sources of variability....
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