Journal: International Journal of Services and Operations Management

Found 555 papers in total
Optimal staffing policy for queueing systems with cyclic demands
Optimal staffing policy for queueing systems with cyclic demands
2010,
Although the profit loss from business resulting from queueing systems is quite...
Determining satisfaction through customer-perceived service quality and value: evidence from Ethiopian Telecommunications
Determining satisfaction through customer-perceived service quality and value: evidence from Ethiopian Telecommunications
2010,
Despite the maturity of the mobile market in most developed countries, there is...
A multicriteria decision model for supplier selection in portfolios with interactions
A multicriteria decision model for supplier selection in portfolios with interactions
2010,
Supplier evaluation and selection problems are inherently multicriteria decision...
FMS selection based on area method under fuzzy environment
FMS selection based on area method under fuzzy environment
2010,
A number of feasible alternative Flexible Manufacturing Systems (FMSs) configurations...
Multicriteria decision making in electricity demand management: the case of Kuwait
Multicriteria decision making in electricity demand management: the case of Kuwait
2010,
Electricity demand in Kuwait has substantially increased over the years and this...
Implementation of agile supply chain model in an electronic switches manufacturing company
Implementation of agile supply chain model in an electronic switches manufacturing company
2010,
In recent years, the research community has explored the means to enhance supply chain...
A graph-theoretic approach to evaluate the intensity of barriers in the implementation of FMSs
A graph-theoretic approach to evaluate the intensity of barriers in the implementation of FMSs
2010,
Manufacturing organisations adopt Flexible Manufacturing Systems (FMSs) to meet the...
Assessing the efficiency of hospitals operating under a unique owner: a DEA application in the presence of missing data
Assessing the efficiency of hospitals operating under a unique owner: a DEA application in the presence of missing data
2010,
Originally developed in the late 1970s to assess the efficiency of comparable...
A genetic algorithm approach to generate an integrated multiplant aggregate production-distribution plan
A genetic algorithm approach to generate an integrated multiplant aggregate production-distribution plan
2010,
Industries adopting multisite manufacturing allocate their forecasted demand from...
Supply chain management consulting: a qualitative empirical study of market segments and dynamics
Supply chain management consulting: a qualitative empirical study of market segments and dynamics
2010,
Supply Chain Management (SCM) has become a vital business practice. As a consequence,...
Minimising makespan on a single heat-treatment furnace in the steel casting industry
Minimising makespan on a single heat-treatment furnace in the steel casting industry
2010,
This paper addresses a scheduling problem for a single Heat-Treatment Furnace (HTF) in...
Evaluation of the mixed-model assembly line balancing problem with variable operation times and product mix
Evaluation of the mixed-model assembly line balancing problem with variable operation times and product mix
2010,
In order to make production systems more versatile and flexible, there has been a...
Framework to optimise the inventory centralisation/decentralisation degree and feeding policy in assembly systems
Framework to optimise the inventory centralisation/decentralisation degree and feeding policy in assembly systems
2010,
In the modern industrial context, complex materials handling systems and inventory...
Designing production and service systems using queuing theory: principles and application to an airport passenger security screening system
Designing production and service systems using queuing theory: principles and application to an airport passenger security screening system
2010,
Queues of people, products and machines frequently occur in many production and...
Exploring the impact of ‘intrinsic assurance regions’ in DEA on adding value in supply chains using ‘uniquely inefficient’ decision-making units
Exploring the impact of ‘intrinsic assurance regions’ in DEA on adding value in supply chains using ‘uniquely inefficient’ decision-making units
2010,
Data Envelopment Analysis (DEA) has been used in many studies to measure the...
The subprime mortgage crisis and the possible effects on supplier integration strategies
The subprime mortgage crisis and the possible effects on supplier integration strategies
2010,
The subprime mortgage crisis and the subsequent credit crunch have raised prices and...
A single‐vendor single‐buyer supply chain under conditions of permissible delay in payments
A single‐vendor single‐buyer supply chain under conditions of permissible delay in payments
2010,
The permissible delay in payments policy is one of the widely used approaches to...
A comparison of coordinated supply chain inventory management systems
A comparison of coordinated supply chain inventory management systems
2010,
Supply chain operations are widely used, as they have proven very effective in...
An integrated model for supplier selection: an automobile industry case study
An integrated model for supplier selection: an automobile industry case study
2010,
In manufacturing industries, supplier selection is considered to be an important...
The artificial neural network for forecasting foreign exchange rates
The artificial neural network for forecasting foreign exchange rates
2009,
A foreign exchange market is one of the highly invested markets in the world with an...
A closed-loop recycling system with a minimum allowed quality level on returned products
A closed-loop recycling system with a minimum allowed quality level on returned products
2009,
This paper deals with a closed-loop recycling system in which a stationary demand is...
A strategic alliance model with a regional monopoly of service centres in express courier services
A strategic alliance model with a regional monopoly of service centres in express courier services
2009,
Since the 1990s, the demand for the direct shipment of purchased goods by express...
The impact of product architecture on supply chain integration: a case study of Nokia and Texas Instruments
The impact of product architecture on supply chain integration: a case study of Nokia and Texas Instruments
2009,
Since semiconductor elements are important in determining the total value of mobile...
COG: a composite genetic algorithm with local search methods to solve a mixed vehicle routing problem with backhauls
COG: a composite genetic algorithm with local search methods to solve a mixed vehicle routing problem with backhauls
2009,
This paper considers a variant of the Vehicle Routing Problem (VRP) called Mixed...
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