Article ID: | iaor20116046 |
Volume: | 9 |
Issue: | 1 |
Start Page Number: | 111 |
End Page Number: | 139 |
Publication Date: | May 2011 |
Journal: | International Journal of Services and Operations Management |
Authors: | Lee Yong Joo, Baker Tim |
Keywords: | programming: integer |
We utilise a non‐linear integer programming model of ABC's (the name of the company has been disguised) combined forward‐reverse logistics system that enables them to enhance their strategic planning in three ways: 1) improve their pricing on both outbound and inbound items for clients; 2) systemically select better transportation options; 3) systemically select better outsourcing options. We compare the recommendations from this model against the most representative (i.e., baseline) model for ABC's system in the extant literature. This baseline model does not perform 1‐3. We show that considering 1‐2 simultaneously results in significantly higher system‐wide profits than just 1 alone, and that this profit increase is enhanced when ABC is operating in higher price elasticity markets. These results have promise to generalise to other third party logistics providers since their systems are similar.