Keyword: service

Found 535 papers in total
A metaheuristic for security budget allocation in utility networks
A metaheuristic for security budget allocation in utility networks
2017,
Real‐life utility networks such as smart grids, pipelines, and water networks...
Multiobjective evolutionary algorithms for energy and service level scheduling in a federation of distributed datacenters
Multiobjective evolutionary algorithms for energy and service level scheduling in a federation of distributed datacenters
2017,
This article studies the application of multiobjective evolutionary algorithms for...
Collaborative distribution between two logistics service providers
Collaborative distribution between two logistics service providers
2016,
Mathematical models are described for collaborative distribution between two logistics...
Relationship between service quality and customer satisfaction: a study of Malaysian banking industry
Relationship between service quality and customer satisfaction: a study of Malaysian banking industry
2016,
Service quality and customer satisfaction are some of the most important factors of...
Measurement of service quality of upstream and downstream supply chain
Measurement of service quality of upstream and downstream supply chain
2016,
One of the paradigm shifts in business today is that competition between firms is...
Productive efficiency, service quality and profitability: a comparative analysis of foreign and private banks in India
Productive efficiency, service quality and profitability: a comparative analysis of foreign and private banks in India
2016,
The objective of this paper is to compare the productive efficiency and service...
Service quality in pharmaceutical supply chain - a study with reference to three major cities of Andhra Pradesh, India
Service quality in pharmaceutical supply chain - a study with reference to three major cities of Andhra Pradesh, India
2016,
The aim of this paper is to identify the critical factors affecting service quality at...
Competition and Coordination in Two-Tier Public Service Systems under Government Fiscal Policy
Competition and Coordination in Two-Tier Public Service Systems under Government Fiscal Policy
2016,
As a result of government budgetary limits and rapid market growth, many public...
Stationary object servicing dispatching problems in a one-dimensional processor working zone
Stationary object servicing dispatching problems in a one-dimensional processor working zone
2016,
We consider a system where servicing of a collection of stationary objects distributed...
Capacity management in public service facility networks: a model, computational tests and a case study
Capacity management in public service facility networks: a model, computational tests and a case study
2016,
In this work, we present a mathematical model to support location decisions oriented...
Cross-Training with Imperfect Training Schemes
Cross-Training with Imperfect Training Schemes
2016,
Cross‐training workers is one of the most efficient ways of achieving...
Free riding and coordination in a dual-channel supply chain in e-commerce
Free riding and coordination in a dual-channel supply chain in e-commerce
2016,
In a dual‐channel supply chain, the bricks‐and‐mortar retailer...
Capacity Allocation and Pricing Strategies for New Wireless Services
Capacity Allocation and Pricing Strategies for New Wireless Services
2016,
Indoor cell phone users often suffer poor connectivity. One promising solution to this...
Self-Selecting Priority Queues with Burr Distributed Waiting Costs
Self-Selecting Priority Queues with Burr Distributed Waiting Costs
2016,
Service providers, in the presence of congestion and heterogeneity of customer waiting...
Analysis of an M/G/1 feedback retrial queue with unreliable server, non-persistent customers, single working vacation and vacation interruption
Analysis of an M/G/1 feedback retrial queue with unreliable server, non-persistent customers, single working vacation and vacation interruption
2016,
In this paper, we consider a single server feedback retrial queueing system with...
A robust optimization model for agile and build-to-order supply chain planning under uncertainties
A robust optimization model for agile and build-to-order supply chain planning under uncertainties
2016,
Supply chain planning as one of the most important processes within the supply chain...
Coordination mechanism for selfish scheduling under a grade of service provision
Coordination mechanism for selfish scheduling under a grade of service provision
2013,
In this paper, we study the problem of selfish scheduling game under a grade of...
Profit impact of revenue management in the process industry
Profit impact of revenue management in the process industry
2014,
The application of revenue management (RM) has been extensively studied in the service...
The economic number of operators for the machine interference problem with heterogeneous machines and preemptive priority
The economic number of operators for the machine interference problem with heterogeneous machines and preemptive priority
2015,
This paper proposes a model for a special case of the machine interference problem,...
A framework to measure transit service quality areas to be managed
A framework to measure transit service quality areas to be managed
2015,
This paper addresses the development of public transportation quality management...
An insight to availability for O&M support of mechanical systems
An insight to availability for O&M support of mechanical systems
2015,
Availability has been widely used in industries, as a tool for measuring system...
Measuring service quality in Indian hospitals: an analysis of SERVQUAL model
Measuring service quality in Indian hospitals: an analysis of SERVQUAL model
2016,
The quality of service and customer satisfaction are the two most important concepts,...
Exploring the impact of service recovery on customer affection, perceived value, and sabotaging behaviour: does gender make a difference?
Exploring the impact of service recovery on customer affection, perceived value, and sabotaging behaviour: does gender make a difference?
2016,
This empirical study aims to investigate the impact of service recovery on customer...
Continuous review inventory models under service level constraint with probabilistic fuzzy number during uncertain received quantity
Continuous review inventory models under service level constraint with probabilistic fuzzy number during uncertain received quantity
2016,
This paper investigates continuous review inventory models involving service level...
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