Keyword: service

Found 535 papers in total
Resource allocation in multisite service systems with intersite customer flows
Resource allocation in multisite service systems with intersite customer flows
2003,
Motivated by a project in health-care management, we study the resource allocation...
Caterpillar's Building Construction Products Division improves and stabilizes product availability
Caterpillar's Building Construction Products Division improves and stabilizes product availability
2006,
In 2001, Caterpillar's Building Construction Products Division (BCPD) began a project...
On using higher-order moments for stochastic inventory systems
On using higher-order moments for stochastic inventory systems
2006,
The lead time demand in a stochastic inventory system is often simplified as a normal...
The customer waiting time in an (R, s, Q) inventory system
The customer waiting time in an (R, s, Q) inventory system
2006,
In practice of inventory management customer-oriented service measures play an...
Delay guarantee backup route planning for multicast networks
Delay guarantee backup route planning for multicast networks
2006,
This paper considers quality of service in terms of end-to-end delay in planning...
Analysis of pricing strategies for e-business companies providing information goods and services
Analysis of pricing strategies for e-business companies providing information goods and services
2006,
In this paper, we introduce a mathematical model to analyze pricing and service...
A multi-attribute performance measurement model for advanced public transit systems
A multi-attribute performance measurement model for advanced public transit systems
2002,
Public transit systems are subject to irregularities due to traffic, weather...
A new pricing model for competitive telecommunications services using congestion discounts
A new pricing model for competitive telecommunications services using congestion discounts
2005,
We propose a two-stage pricing approach that enables providers of telecommunications...
SSQSC: a tool to measure supplier service quality in supply chain
SSQSC: a tool to measure supplier service quality in supply chain
2006,
The objective of this research is to derive supplier service quality dimensions in the...
Measuring service quality in technical education and healthcare services
Measuring service quality in technical education and healthcare services
2006,
Organisations have realised that service is having an important contribution to...
Comparing third party logistics usage in the service and manufacturing industries: A Saudi Arabian perspective
Comparing third party logistics usage in the service and manufacturing industries: A Saudi Arabian perspective
2006,
This paper compares manufacturing and service industries on a variety of practices...
Ordering and pricing of service products in an advance sales system with price-dependent demand
Ordering and pricing of service products in an advance sales system with price-dependent demand
2006,
This investigation addresses a service inventory control problem in which a firm...
A survey of models and algorithms for winter road maintenance. Part I: system design for spreading and plowing
A survey of models and algorithms for winter road maintenance. Part I: system design for spreading and plowing
2006,
Winter road maintenance operations involve a host of decision-making problems at the...
A survey of models and algorithms for winter road maintenance. Part II: system design for snow disposal
A survey of models and algorithms for winter road maintenance. Part II: system design for snow disposal
2006,
This is the second part of a four-part survey of optimization models and solution...
The applications of warehouse management systems: an exploratory study
The applications of warehouse management systems: an exploratory study
2006,
With the increasing demand for impeccable customer service, today's warehouses are...
On dispatching unequally capable service technicians
On dispatching unequally capable service technicians
2002,
A common problem that faces many high-tech electronic product companies is how to...
A new model for call centre queue management
A new model for call centre queue management
2004,
A new model for call centre queue management is described. It incorporates important...
Evidence of bullwhip effect in healthcare sector: causes, consequences and cures
Evidence of bullwhip effect in healthcare sector: causes, consequences and cures
2005,
The primary issue explored in this research is how demand distortions, called the...
Reinventing crew scheduling at Netherlands Railways
Reinventing crew scheduling at Netherlands Railways
2005,
In 2001, the 6,500+ drivers and conductors of the Dutch railway operator NS...
Logistical planning with the help of simulation modeling: A case study
Logistical planning with the help of simulation modeling: A case study
2002,
This article gives an overview of the combined use of object-oriented programming and...
Enhancing router QoS through job scheduling with weighted shortest processing time–adjusted
Enhancing router QoS through job scheduling with weighted shortest processing time–adjusted
2005,
Most routers on the Internet employ a first-in-first-out (FIFO) scheduling rule to...
Maximizing service of carousel storage
Maximizing service of carousel storage
2005,
Jacobs et al . considered the problem on maximizing service of carousel storage and...
Improved algorithm for maximizing service of carousel storage
Improved algorithm for maximizing service of carousel storage
2005,
We consider a problem of maximizing the service of a carousel storage system from...
An evaluation of heuristic methods for determining the best table mix in full-service restaurants
An evaluation of heuristic methods for determining the best table mix in full-service restaurants
2005,
Little research has been done on the optimal mix of supply in service businesses that...
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