Journal: International Journal of Services and Operations Management

Found 555 papers in total
Studying the effect of organisational culture and structure on knowledge sharing: a case study in Lahijan food industry companies
Studying the effect of organisational culture and structure on knowledge sharing: a case study in Lahijan food industry companies
2014,
The world today is the world of information and knowledge changing therefore it is...
Supply chain strategy and organisational performance: role of core operational functions
Supply chain strategy and organisational performance: role of core operational functions
2014,
The relationship among supply chain strategy, management of core operational functions...
Logistics implications of electric car manufacturing
Logistics implications of electric car manufacturing
2014,
The increasingly important role of electric cars manufacturing needs to develop new...
Mechanics of humanitarian supply chain agility and resilience and its empirical validation
Mechanics of humanitarian supply chain agility and resilience and its empirical validation
2014,
The purpose of this paper is to establish the relationship between chain agility,...
Ranking and measuring efficiency using secondary goals of cross‐efficiency evaluation ‐ a study of railway efficiency in Iran
Ranking and measuring efficiency using secondary goals of cross‐efficiency evaluation ‐ a study of railway efficiency in Iran
2014,
This paper makes use of cross‐efficiency measures, as an extension to data...
Responsible tourism management as an integrated approach for enhancing the standards of living of local people in Egypt
Responsible tourism management as an integrated approach for enhancing the standards of living of local people in Egypt
2014,
Responsible tourism management (RSTM) strategy should be aligned to the...
An integrated stochastic multi‐criteria acceptability analysis and mathematical optimisation for service marketing
An integrated stochastic multi‐criteria acceptability analysis and mathematical optimisation for service marketing
2014,
In this paper, an integrated decision model is proposed to aid the marketing team of a...
Simulation process of Isfahan post office using Arena
Simulation process of Isfahan post office using Arena
2014,
Postal service organisation is among the most important service organisations of any...
Inter‐cell movement minimisation in a cellular manufacturing system having stochastic parameters
Inter‐cell movement minimisation in a cellular manufacturing system having stochastic parameters
2014,
In this paper, a mathematical model is developed to formulate a cellular manufacturing...
Alignment of dimensions towards modelling organisational supply chain agility
Alignment of dimensions towards modelling organisational supply chain agility
2014,
In the present reporting, the concept and the application of factor analysis...
A conceptual framework for capturing supportability attributes of a mechanical system
A conceptual framework for capturing supportability attributes of a mechanical system
2014,
Supportability is an essential element in the successful marketing of mechanical...
A cost‐oriented model for balancing mixed‐model assembly lines with multi‐manned workstations
A cost‐oriented model for balancing mixed‐model assembly lines with multi‐manned workstations
2013,
In many real world assembly line systems which the work‐piece is of large size...
The sustainable routing problem
The sustainable routing problem
2013,
Nowadays environmental, social, and political pressures to limit the impacts linked to...
Traffic control in Canada‐USA border checkpoint operations: impacts on supply chain velocity, infrastructure spending, and national security
Traffic control in Canada‐USA border checkpoint operations: impacts on supply chain velocity, infrastructure spending, and national security
2013,
In this paper, we examine the traffic control tactic of reducing the amplitude of...
Optimising a multi‐objective reliability assessment in multiple AGV manufacturing system
Optimising a multi‐objective reliability assessment in multiple AGV manufacturing system
2013,
A mathematical model is developed to assess the reliability of machines and AGVs in...
Analysis of queue with two phases of service and m phases of repair for server breakdown under N‐policy
Analysis of queue with two phases of service and m phases of repair for server breakdown under N‐policy
2013,
The present paper deals with a single server queueing system wherein the customers...
Guidelines for reporting productivity studies ‐ a review of the reproducibility of data envelopment analysis in the service sector
Guidelines for reporting productivity studies ‐ a review of the reproducibility of data envelopment analysis in the service sector
2013,
With respect to the scientific method, reproducing empirical research is a necessary...
Ranking organisational units with a human capital management approach using fuzzy TOPSIS: a case study
Ranking organisational units with a human capital management approach using fuzzy TOPSIS: a case study
2013,
Various previous studies have shown the importance of human capital in organisations....
Evaluating the effect of machine and routing flexibility on flexible manufacturing system performance
Evaluating the effect of machine and routing flexibility on flexible manufacturing system performance
2013,
The present market conditions require manufacturing systems to expand their actions...
Time variability analysis in multi‐production value stream
Time variability analysis in multi‐production value stream
2013,
Value stream mapping (VSM) as one of the practical and strong techniques in...
Effect of supply chain management practices on supply chain profitability: an empirical investigation using structural equation modelling in Indian retail sector
Effect of supply chain management practices on supply chain profitability: an empirical investigation using structural equation modelling in Indian retail sector
2013,
Supply chain management (SCM) is one of the tools used by organisations to...
Modularity and customisation in LSPs' service strategies
Modularity and customisation in LSPs' service strategies
2013,
This paper has two objectives. The first is to classify the service strategies that...
Performance evaluation of HESA laboratory units: an integrated DEA‐BSC approach
Performance evaluation of HESA laboratory units: an integrated DEA‐BSC approach
2013,
For development, growth and sustainability in today's competitive environment, all...
Applying TOC thinking process tools in managing challenges of supply chain finance: a case study
Applying TOC thinking process tools in managing challenges of supply chain finance: a case study
2013,
The purpose of this paper is to examine the different challenges that confront supply...
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