Keyword: measurement

Found 937 papers in total
Service quality monitoring by performance indicators: a proposal for a structured methodology
Service quality monitoring by performance indicators: a proposal for a structured methodology
2009,
The evaluation of service quality is usually carried out using a suitable set of...
Eliciting subjective probabilities through exchangeable events: An advantage and a limitation
Eliciting subjective probabilities through exchangeable events: An advantage and a limitation
2008,
Two events are exchangeable for an agent when she is indifferent to permutations of...
A study into the impacts on retail operations performance of key strategic supply chain decisions
A study into the impacts on retail operations performance of key strategic supply chain decisions
2008,
Based on a simulation methodology, this study aims at understanding and exemplifying...
Real‐time battery system aided by Unmanned Aerial Vehicles for attacking multiple moving targets
Real‐time battery system aided by Unmanned Aerial Vehicles for attacking multiple moving targets
2009,
The timely repositioning of a long‐range weapon, such as missiles, is crucial...
Productivity measurement for knowledge work in research and development
Productivity measurement for knowledge work in research and development
2009,
The study proposes taxonomy in measuring productivity of knowledge work (e.g.,...
An adjusted Duckworth–Lewis target in shortened limited overs cricket matches
An adjusted Duckworth–Lewis target in shortened limited overs cricket matches
2009,
This paper presents an investigation of the Duckworth–Lewis (D/L) method for...
Optimal geographic diversification and firm performance: evidence from the U.K.
Optimal geographic diversification and firm performance: evidence from the U.K.
2008,
This paper examines the relationship between multinationality and firm performance....
Stochastic productivity measurement
Stochastic productivity measurement
2008,
Stochastic productivity indicators are defined, and superlative measures of these...
In the Midst of the Large Dam Controversy: Objectives, Criteria for Assessing Large Water Storages in the Developing World
In the Midst of the Large Dam Controversy: Objectives, Criteria for Assessing Large Water Storages in the Developing World
2008,
By some estimates, there are 47,000 large dams in the world. India had 4,635...
Analysis of the biological clock decision
Analysis of the biological clock decision
2007,
The decisions of if and when to have a first child are very important for any woman or...
Integrating Excel, Access, and Visual Basic to deploy performance measurement and evaluation at the American Red Cross
Integrating Excel, Access, and Visual Basic to deploy performance measurement and evaluation at the American Red Cross
2008,
The American Red Cross (ARC) is one of the world's largest nonprofit social service...
Performance measurement model on wealth management banking: Analytic hierarchy process and balanced scorecard approach
Performance measurement model on wealth management banking: Analytic hierarchy process and balanced scorecard approach
2008,
There are four main banking business sectors in Taiwan, involving the areas of con1...
Measuring research quality: the United Kingdom Government's Research Assessment Exercise
Measuring research quality: the United Kingdom Government's Research Assessment Exercise
2008,
Can research quality be measured meaningfully? Whether it can or not does not...
Re-examining the causal structure of information technology impact research
Re-examining the causal structure of information technology impact research
2008,
About 20 years ago, Markus and Robey noted that most research on IT impacts had been...
Extending the range of player-performance measures in one-day cricket
Extending the range of player-performance measures in one-day cricket
2008,
The author's previous paper on this topic showed that the Duckworth/Lewis...
Enhanced performance measurement using OR: a case study
Enhanced performance measurement using OR: a case study
2008,
The case study described in this paper aims to illustrate how qualitative and...
Performance criteria for plastic card fraud detection tools
Performance criteria for plastic card fraud detection tools
2008,
In predictive data mining, algorithms will be both optimized and compared using a...
Private versus public high schools in Spain: disentangling managerial and programme efficiencies
Private versus public high schools in Spain: disentangling managerial and programme efficiencies
2008,
The purpose of this paper is to compare the efficiency of a set of Spanish public and...
Time to stop researching the important things?
Time to stop researching the important things?
2008,
From 2010 government funding for UK research will be based partly on metrics. One of...
User satisfaction with business-to-employee portals: conceptualization and scale development
User satisfaction with business-to-employee portals: conceptualization and scale development
2008,
The purpose of this paper is to develop and validate the...
Measuring the impact of revenue management
Measuring the impact of revenue management
2003,
Revenue management vendors in the hospitality industry tend to promote the fact that...
Indices as a tool in revenue management and pricing
Indices as a tool in revenue management and pricing
2005,
In recent years, LAN has made an important effort in order to improve the practices of...
Elicitation from large, heterogeneous expert panels: Using multiple uncertainty measures to characterize information quality for decision analysis
Elicitation from large, heterogeneous expert panels: Using multiple uncertainty measures to characterize information quality for decision analysis
2007,
Decision analysts are frequently called on to help inform decision makers in cases...
Customer relationship management and customer recovery and retention: the case of the 407 express toll route
Customer relationship management and customer recovery and retention: the case of the 407 express toll route
2008,
Highway 407, henceforth 407ETR, is North America's first solely fully electronic toll...
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