Journal: Manufacturing & Service Operations Management

Found 445 papers in total
ASAP: The After-Salesman Problem
ASAP: The After-Salesman Problem
2010,
We consider the operational scheduling or dispatching problem of assigning servicemen...
To Wave or Not to Wave? Order Release Policies for Warehouses with an Automated Sorter
To Wave or Not to Wave? Order Release Policies for Warehouses with an Automated Sorter
2010,
Batch ( wave ) release policies are prevalent in warehouses with an automated sorter,...
Myopic Inventory Policies Using Individual Customer Arrival Information
Myopic Inventory Policies Using Individual Customer Arrival Information
2010,
In this paper, we investigate the optimality of myopic inventory replenishment...
Do Random Errors Explain Newsvendor Behavior?
Do Random Errors Explain Newsvendor Behavior?
2010,
Previous experimental work showed that newsvendors tend to order closer to mean demand...
On the Interaction Between Demand Substitution and Production Changeovers
On the Interaction Between Demand Substitution and Production Changeovers
2010,
This paper analyzes the trade-off between (demand) substitution costs and (production)...
Project Management Contracts with Delayed Payments
Project Management Contracts with Delayed Payments
2010,
When managing projects with considerable uncertainty, such as those arising in...
Choice-based revenue management: An empirical study of estimation and optimization
Choice-based revenue management: An empirical study of estimation and optimization
2010,
Discrete choice models are appealing for airline revenue management (RM) because they...
On the pricing of natural gas pipeline capacity
On the pricing of natural gas pipeline capacity
2010,
Pipelines play a critical role in matching the supply and demand of natural gas. The...
Improving supply chain performance: Real-time demand information and flexible deliveries
Improving supply chain performance: Real-time demand information and flexible deliveries
2010,
In some supply chains, materials are ordered periodically according to local...
Pricing and dimensioning competing large-scale service providers
Pricing and dimensioning competing large-scale service providers
2010,
The literature on many-server approximations provides significant simplifications...
When promotions meet operations: Cross-selling and its effect on call center performance
When promotions meet operations: Cross-selling and its effect on call center performance
2010,
We study cross-selling operations in call centers. The following questions are...
Mitigating supply risk: Dual sourcing or process improvement?
Mitigating supply risk: Dual sourcing or process improvement?
2010,
Surveys suggest that supply chain risk is a growing issue for executives and that...
Exploiting market size in service systems
Exploiting market size in service systems
2010,
We study a profit-maximizing firm providing a service to price and delay sensitive...
Alliance formation among perfectly complementary suppliers in a price-sensitive assembly system
Alliance formation among perfectly complementary suppliers in a price-sensitive assembly system
2010,
Independent parties that produce perfectly complementary components may form alliances...
Media revenue management with audience uncertainty: Balancing upfront and spot market sales
Media revenue management with audience uncertainty: Balancing upfront and spot market sales
2010,
An important challenge faced by media broadcasting companies is how to allocate...
Service provider competition: Delay cost structure, segmentation, and cost advantage
Service provider competition: Delay cost structure, segmentation, and cost advantage
2010,
We model competition between two providers who serve delay-sensitive customers. We...
Coordination of outsourced operations to minimize weighted flow time and capacity booking costs
Coordination of outsourced operations to minimize weighted flow time and capacity booking costs
2010,
A set of manufacturers outsources certain operations to a single third party following...
The optimal composition of influenza vaccines subject to random production yields
The optimal composition of influenza vaccines subject to random production yields
2010,
The Vaccine and Related Biologic Products Advisory Committee meets at least once a...
Global facility network design with transshipment and responsive pricing
Global facility network design with transshipment and responsive pricing
2010,
This paper considers the facility network design problem for a global firm that sells...
Managing perishables with substitution: Inventory issuance and replenishment heuristics
Managing perishables with substitution: Inventory issuance and replenishment heuristics
2010,
We consider a discrete-time supply chain for perishable goods having separate demand...
A comparison of traditional and open-access policies for appointment scheduling
A comparison of traditional and open-access policies for appointment scheduling
2010,
This paper compares two types of appointment-scheduling policies for single providers:...
Dynamic scheduling of outpatient appointments under patient no-shows and cancellations
Dynamic scheduling of outpatient appointments under patient no-shows and cancellations
2010,
This paper develops a framework and proposes heuristic dynamic policies for scheduling...
Work expands to fill the time available: Capacity estimation and staffing under Parkinson's Law
Work expands to fill the time available: Capacity estimation and staffing under Parkinson's Law
2010,
We develop a method to estimate the capacity of agents who answer e-mail in a contact...
Effect of supply reliability in a retail setting with joint marketing and inventory decisions
Effect of supply reliability in a retail setting with joint marketing and inventory decisions
2010,
This paper studies the impact of supply reliability on a retail firm's performance...
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