Journal: Manufacturing & Service Operations Management

Found 445 papers in total
Buy now and match later: Impact of posterior price matching on profit with strategic consumers
Buy now and match later: Impact of posterior price matching on profit with strategic consumers
2010,
With a posterior price matching (PM) policy, a seller guarantees to reimburse the...
Robust controls for network revenue management
Robust controls for network revenue management
2010,
Revenue management models traditionally assume that future demand is unknown but can...
The coordination of pricing and scheduling decisions
The coordination of pricing and scheduling decisions
2010,
This paper considers the coordination of pricing and scheduling decisions in a...
Supplier competition in decentralized assembly systems with price-sensitive and uncertain demand
Supplier competition in decentralized assembly systems with price-sensitive and uncertain demand
2010,
In a decentralized assembly supply chain, independent suppliers produce a set of...
Customer-driven vs retailer-driven search: Channel performance and implications
Customer-driven vs retailer-driven search: Channel performance and implications
2010,
A common phenomenon that occurs in any decentralized multilocation system is stock...
Continuous review inventory model with dynamic choice of two freight modes with fixed costs
Continuous review inventory model with dynamic choice of two freight modes with fixed costs
2010,
We analyze a continuous review ( Q, r ) stochastic inventory model in which orders...
Feasting on leftovers: Strategic use of shortages in price competition among differentiated products
Feasting on leftovers: Strategic use of shortages in price competition among differentiated products
2010,
Two single-product firms with different quality levels and fixed limited capacities...
Testing the validity of a demand model: An operations perspective
Testing the validity of a demand model: An operations perspective
2010,
The fields of statistics and econometrics have developed powerful methods for testing...
Joining longer queues: Information externalities in queue choice
Joining longer queues: Information externalities in queue choice
2009,
A classic example that illustrates how observed customer behavior impacts other...
Cournot competition under yield uncertainty: The case of the U.S. influenza vaccine market
Cournot competition under yield uncertainty: The case of the U.S. influenza vaccine market
2009,
This paper is inspired by the recurring mismatch between demand and supply in the U.S....
Optimal restocking fees and information provision in an integrated demand-supply model of product returns
Optimal restocking fees and information provision in an integrated demand-supply model of product returns
2009,
Product returns cost U.S. companies more than $100 billion annually. The cost...
Consumer returns policies and supply chain performance
Consumer returns policies and supply chain performance
2009,
This paper develops a model of consumer returns policies. In our model, consumers face...
Inventory, discounts, and the timing effect
Inventory, discounts, and the timing effect
2009,
We introduce and analyze a model that explicitly considers the timing effect of...
The consistent vehicle routing problem
The consistent vehicle routing problem
2009,
In the small package shipping industry (as in other industries), companies try to...
Managing service systems with an offline waiting option and customer abandonment
Managing service systems with an offline waiting option and customer abandonment
2009,
Many service providers offer customers the choice of either waiting in a line or going...
Strategic safety stocks in supply chains with evolving forecasts
Strategic safety stocks in supply chains with evolving forecasts
2009,
We examine the placement of safety stocks in a supply chain for which we have an...
Priority assignment under imperfect information on customer type identities
Priority assignment under imperfect information on customer type identities
2009,
In many service systems, customers are not served in the order they arrive, but...
Going bunkers: The joint route selection and refueling problem
Going bunkers: The joint route selection and refueling problem
2009,
Managing shipping vessel profitability is a central problem in marine transportation....
Structural Properties of Buyback Contracts for Price-Setting Newsvendors
Structural Properties of Buyback Contracts for Price-Setting Newsvendors
2008,
This paper studies a buyback contract in the Stackelberg framework of a manufacturer...
Data Set—Real-World Multiechelon Supply Chains Used for Inventory Optimization
Data Set—Real-World Multiechelon Supply Chains Used for Inventory Optimization
2008,
This data set describes 38 multiechelon supply chains that have been implemented in...
Workforce Design with Movement Restrictions Between Workstation Groups
Workforce Design with Movement Restrictions Between Workstation Groups
2008,
This paper is concerned with the problem of determining the optimal size and...
Demand Allocation in Systems with Multiple Inventory Locations and Multiple Demand Sources
Demand Allocation in Systems with Multiple Inventory Locations and Multiple Demand Sources
2008,
We consider the problem of allocating demand that originates from multiple sources...
Managing Customer Experiences: Perspectives on the Temporal Aspects of Service Encounters
Managing Customer Experiences: Perspectives on the Temporal Aspects of Service Encounters
2008,
A service encounter is an experience that extends over time. Therefore, its effective...
Maximum Profit Scheduling
Maximum Profit Scheduling
2008,
The classical scheduling literature considers many problems where a given set of jobs...
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