Journal: Manufacturing & Service Operations Management

Found 445 papers in total
When Gray Markets Have Silver Linings: All‐Unit Discounts, Gray Markets, and Channel Management
When Gray Markets Have Silver Linings: All‐Unit Discounts, Gray Markets, and Channel Management
2013,
Gray markets are unauthorized channels of distribution for a supplier's authentic...
Bounded Rationality in Service Systems
Bounded Rationality in Service Systems
2013,
The traditional operations management and queueing literature typically assumes that...
Multiresource Allocation Scheduling in Dynamic Environments
Multiresource Allocation Scheduling in Dynamic Environments
2013,
Motivated by service capacity‐management problems in healthcare contexts, we...
Bayesian Dynamic Pricing in Queueing Systems with Unknown Delay Cost Characteristics
Bayesian Dynamic Pricing in Queueing Systems with Unknown Delay Cost Characteristics
2013,
The revenue management literature for queues typically assumes that providers know the...
Advance Selling in a Supply Chain Under Uncertain Supply and Demand
Advance Selling in a Supply Chain Under Uncertain Supply and Demand
2013,
We examine three selling strategies of a manufacturer who produces and sells a...
Salesforce Contracting Under Demand Censorship
Salesforce Contracting Under Demand Censorship
2013,
We study salesforce contracting in an environment where excess demand results in lost...
Process Management Impact on Clinical and Experiential Quality: Managing Tensions Between Safe and Patient‐Centered Healthcare
Process Management Impact on Clinical and Experiential Quality: Managing Tensions Between Safe and Patient‐Centered Healthcare
2012,
This research investigates the effect of process management on clinical and...
Integrated Block Sharing: A Win–Win Strategy for Hospitals and Surgeons
Integrated Block Sharing: A Win–Win Strategy for Hospitals and Surgeons
2012,
We consider the problem of balancing two competing objectives in the pursuit of...
The Effect of Budgetary Restrictions on Breast Cancer Diagnostic Decisions
The Effect of Budgetary Restrictions on Breast Cancer Diagnostic Decisions
2012,
We develop a finite‐horizon discrete‐time constrained Markov decision...
Information Hang‐overs in Healthcare Service Systems
Information Hang‐overs in Healthcare Service Systems
2012,
The literature on business process design has focused on issues such as bottlenecks,...
Centralizing Inventory in Supply Chains by Using Shapley Value to Allocate the Profits
Centralizing Inventory in Supply Chains by Using Shapley Value to Allocate the Profits
2011,
How should the excess profit because of inventory pooling be shared amongst firms at...
Tax‐Effective Supply Chain Decisions Under China's Export‐Oriented Tax Policies
Tax‐Effective Supply Chain Decisions Under China's Export‐Oriented Tax Policies
2011,
In this paper, we study the impacts of a set of China's export‐oriented tax and...
Volume Flexibility, Product Flexibility, or Both: The Role of Demand Correlation and Product Substitution
Volume Flexibility, Product Flexibility, or Both: The Role of Demand Correlation and Product Substitution
2011,
We analyze volume flexibility–the ability to produce above/below the installed...
Regret in Overbooking and Fare‐Class Allocation for Single Leg
Regret in Overbooking and Fare‐Class Allocation for Single Leg
2011,
Focusing on a seller's regret in not acting optimally, we develop a model of...
Now Playing: DVD Purchasing for a Multilocation Rental Firm
Now Playing: DVD Purchasing for a Multilocation Rental Firm
2011,
This paper studies the problem of purchasing and allocating copies of movies to...
Optimal Procurement Design in the Presence of Supply Risk
Optimal Procurement Design in the Presence of Supply Risk
2011,
This paper analyzes optimal auction design when delivery of supply is uncertain. We...
Pricing Services Subject to Congestion: Charge Per‐Use Fees or Sell Subscriptions?
Pricing Services Subject to Congestion: Charge Per‐Use Fees or Sell Subscriptions?
2011,
Should a firm charge on a per‐use basis or sell subscriptions when its service...
The Role of Component Commonality in Product Assortment Decisions
The Role of Component Commonality in Product Assortment Decisions
2011,
We consider a firm that produces multiple variants of a product. Products are...
The Newsvendor Problem with Advertising Revenue
The Newsvendor Problem with Advertising Revenue
2011,
We study a modified newsvendor model in which the newsvendor obtains a revenue from...
Improved Inventory Targets in the Presence of Limited Historical Demand Data
Improved Inventory Targets in the Presence of Limited Historical Demand Data
2011,
Most of the literature on inventory management assumes that the demand distribution...
Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity on Team Performance
Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity on Team Performance
2011,
In this paper, we consider how the structures of tasks and teams interact to affect...
Herding in Queues with Waiting Costs: Rationality and Regret
Herding in Queues with Waiting Costs: Rationality and Regret
2011,
We study how consumers with waiting cost disutility choose between two congested...
Product Customization and Customer Service Costs: An Empirical Analysis
Product Customization and Customer Service Costs: An Empirical Analysis
2011,
We conduct a field study in a U.S. health insurance firm to examine how product...
Incentives for Transshipment in a Supply Chain with Decentralized Retailers
Incentives for Transshipment in a Supply Chain with Decentralized Retailers
2011,
We examine transshipment incentives in a decentralized supply chain where a monopolist...
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