Journal: International Journal of Productivity and Quality Management

Found 379 papers in total
Unique TQM practices and logistics performance
Unique TQM practices and logistics performance
2013,
This research investigates the impact of the unique TQM practices of customer focus,...
Internal marketing for Six Sigma success: a conceptual framework
Internal marketing for Six Sigma success: a conceptual framework
2013,
Six Sigma methodology has been described as a process improvement tool responsible for...
Design of cumulative sum control schemes for truncated Poisson distribution
Design of cumulative sum control schemes for truncated Poisson distribution
2013,
The cumulative sum (CUSUM) control chart procedures have proven to be more...
Developing technical competency model to promote HRM in project‐oriented organisations: a case for 3D petroleum system modelling in the Persian Gulf and Oman Sea (PEARL programme)
Developing technical competency model to promote HRM in project‐oriented organisations: a case for 3D petroleum system modelling in the Persian Gulf and Oman Sea (PEARL programme)
2014,
The HRM practices in the project‐oriented organisations are varied from...
Study and analysis of implementation of Six‐Sigma: a case study of an automobile industry
Study and analysis of implementation of Six‐Sigma: a case study of an automobile industry
2014,
Six‐Sigma is one of the strategic tools used by leading organisations to...
Using data envelopment analysis to investigate the efficiency of resource utilisation and to develop an improvement plan
Using data envelopment analysis to investigate the efficiency of resource utilisation and to develop an improvement plan
2014,
Companies use resources to perform business processes. Resource classification is...
A modified range (R) chart to monitor process dispersion of autocorrelated data
A modified range (R) chart to monitor process dispersion of autocorrelated data
2014,
The range (R) charts are widely used in industries to monitor the process...
Efficiency analysis and optimisation of a multi‐product assembly line using simulation
Efficiency analysis and optimisation of a multi‐product assembly line using simulation
2014,
One of the most important aspects of designing multi‐product assembly lines is...
Review of quality management system research in construction industry
Review of quality management system research in construction industry
2014,
This paper explores the role of quality management system (QMS), such as ISO...
Systematic improvement of value streams ‐ fundamentals of value stream oriented process management
Systematic improvement of value streams ‐ fundamentals of value stream oriented process management
2013,
Improving processes is a daily base challenge for enterprises. In particular...
Robust control charts for controlling location parameter
Robust control charts for controlling location parameter
2013,
Control charts are very effective tools used for detecting whether there is any...
Quality enhancement by implementation of depth of inspection metric and inspection performance metric in software industry
Quality enhancement by implementation of depth of inspection metric and inspection performance metric in software industry
2012,
Engineering quality software depends much on the control of the defects which in turn...
Identifying productivity indicators from business strategies' surveys
Identifying productivity indicators from business strategies' surveys
2012,
This study aims to identify suitable productivity indicators derived from a firm's...
Effect of autocorrelation on the performance of EWMA chart
Effect of autocorrelation on the performance of EWMA chart
2012,
The outputs from the manufacturing processes are often assumed to be independent but...
Determinants of the green quality practices towards sustainable quality management
Determinants of the green quality practices towards sustainable quality management
2012,
Environmental issues constitute continuous concern for governments, societies and...
Six Sigma methodology applications within aluminium company
Six Sigma methodology applications within aluminium company
2012,
This study proposes a new analysis and practice of Six Sigma methodology to define,...
Using data envelopment analysis‐neural network model to evaluate hospital efficiency
Using data envelopment analysis‐neural network model to evaluate hospital efficiency
2012,
Due to an increasing amount of public resources dedicated to healthcare systems, it is...
Quality and productivity improvement through Six Sigma in foundry industry
Quality and productivity improvement through Six Sigma in foundry industry
2012,
Indian industries need overall operational excellence in today's era of global...
Principal component analysis (PCA)‐based approaches for the multi‐response optimisation: an issue and the recommendation
Principal component analysis (PCA)‐based approaches for the multi‐response optimisation: an issue and the recommendation
2012,
One weakness in Taguchi method is that it focuses on optimisation of single response...
Productivity and quality improvement through value stream mapping: a case study of Indian automotive industry
Productivity and quality improvement through value stream mapping: a case study of Indian automotive industry
2012,
Value stream mapping (VSM) is one of the most important lean manufacturing...
Service quality at Jordanian commercial banks: what do their customers say?
Service quality at Jordanian commercial banks: what do their customers say?
2012,
Based upon an extended SERVQUAL model, this paper attempts to measure the service...
Total quality management: literature review and an agenda for future research
Total quality management: literature review and an agenda for future research
2012,
The past decade has seen many firms focusing on total quality management...
Factors influencing the repurchase intention and customer satisfaction: a case of Jordanian telecom companies
Factors influencing the repurchase intention and customer satisfaction: a case of Jordanian telecom companies
2012,
Today's harsh competition has forced telecom companies to continually enhance customer...
Implementation of DMAIC methodology in supply chains to reduce customer end‐rejections: a case study in an Indian SME
Implementation of DMAIC methodology in supply chains to reduce customer end‐rejections: a case study in an Indian SME
2012,
In recent times, the integration of managerial models is envisaged in manufacturing of...
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