Productivity and quality improvement through value stream mapping: a case study of Indian automotive industry

Value stream mapping (VSM) is one of the most important lean manufacturing tools to identify and reduce all type of wastes in a systematic way. This paper demonstrates the effect of VSM implementation on cost of poor quality, in‐process rejections, percentage value addition, lead time, work in process inventory, distance travelled by components and percentage scrap through a case study of VSM implementation in an Indian automotive industry. The results of the study show that the productivity and quality of a company can be improved by implementation of VSM.