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Does correlation matrix influence prioritisation of the results of house of quality? The case of a manufacturing company
2017,
Shahin Arash
The aim of this article is to find whether correlation matrix influences prioritised results of house of...
Evaluating TQM adoption success factors to improve Indian MSMEs performance using fuzzy DEMATEL approach
2017,
Barua Mukesh Kumar
With the advent of liberalisation, the manufacturing sector in India has grown tremendously but it still...
Investigating the impact of quality management systems on business performance
2017,
Awasthi Anjali
In this paper, we study the problem of assessing the impact of quality management systems (QMS)...
Exploring critical success factors for TQM implementation using interpretive structural modelling approach: extract from case studies
2017,
Sharma R R K
The purpose of this paper is to explore the critical success factors for TQM implementation from the real...
EOQ model for deteriorating items with stock-dependent demand under inflation and trade credits
2017,
Tripathi Rakesh P
In this paper, an economic order quantity (EOQ) model is developed for deteriorating items with...
Prioritisation of quality dimensions of after-sales technical services
2017,
Baaran Blent
The purpose of this study is to structure quality dimensions and houses of quality for after‐sales...
Deming's chain reaction revisited
2017,
CarrinGarcia Andrs
Deming's chain reaction is a well‐known proposal from Dr. W.E. Deming, in which he explains the...
Pareto Improving Supply Chain Coordination Under a Money-Back Guarantee Service Program
2017,
Choi Tsan-Ming
Money‐back guarantee (MBG) is a well‐known service offered by many retailers. Under the MBG...
Customer Satisfaction as Mediator Between Website Service Quality and Repurchase Intention: An Emerging Economy Case
2017,
Tandon Urvashi
The purpose of this research is to develop a research model to understand the important dimensions of...
An Integrated Framework to Understand How Consumer-Perceived Ethicality Influences Consumer Hotel Brand Loyalty
2017,
Rahman Zillur
This study aims to examine the influence of consumer‐perceived ethicality of a hotel brand on...
The Impact of a Discharge Holding Area on the Throughput of a Pediatric Unit
2017,
Saltzman Robert
Hospital patients often move from one bed to another for both medical and nonmedical reasons. In a highly...
Repositioning and Cost-Cutting: The Impact of Competition on Platform Strategies
2017,
Zhu Feng
Organizational structures are increasingly complex. In particular, more firms today operate as multisided...
A narrative approach to publishing information systems research: inspiration from the French New Novel tradition
2017,
Avison David
In this paper, we suggest an alternative way of producing Information Systems (IS) case studies in which...
‘What else is there…?’: reporting meditations in experiential computing
2017,
Bdker Mads
Compelled by Yoo’s (MIS Q, 34:213–231, 2010) call for research on experiential computing, the...
Crowdsourcing of information systems research
2017,
Hirschheim Rudy
This paper addresses how technology‐mediated mass collaboration offers a dramatically innovative...
The limits to language in doing systems design
2017,
Lyytinen Kalle
We employ a conversational genre of performative research in order to explore foundational issues of...
A half-moon on my skin: a memoir on life with an activity tracker
2017,
Prasopoulou Elpida
Experiential computing shifts the focus of IS research on how humans encounter information technologies in...
Once upon a time: Crafting allegories to analyze and share the cultural complexity of strategic alignment
2017,
Kaarst-Brown Michelle
Allegories are fictional tales that convey meaning not explicitly set out in their narratives. In writing...
Alternative genres in information systems research
2017,
Schultze Ulrike
In this special issue, we advocate a critical stance toward the presentational conventions that we –...
Effect of project managers' skills on construction project delivery
2017,
Oke Ayodeji Emmanuel
Managers' skills are important requirement in managing construction projects, and as an effective manager,...
A note on the impact of leadership style on organisational culture
2017,
Howard Terry L
This paper discusses leadership's role in shaping organisational culture. The discussion will explore the...
Analysing agile governance processes in the Brazilian Government scenario
2017,
Barbosa Carlos Eduardo
The governance and management of IT resources is essential for the organisations because its practices...
Negotiation system for PPP infrastructure contracts
2017,
Patsiadas Panagiotis
The sophisticated negotiations during the final pre‐contractual stage of public private partnership...
Assessment of similarities between model behaviour and actual product from economic and technical perspectives
2017,
Macak Tomas
This paper assesses the proximity of the degree of similarity between the behaviour of a model and the...
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