Article ID: | iaor20172334 |
Volume: | 27 |
Issue: | 3 |
Start Page Number: | 293 |
End Page Number: | 323 |
Publication Date: | Jun 2017 |
Journal: | International Journal of Services and Operations Management |
Authors: | Vasumathi A, Sagaya Mary T |
Keywords: | personnel & manpower planning, behaviour, performance |
In today's global and complex environment, the association between emotional intelligence and performance is an important area of worry for both the employers and the employees. An empirical study was done to find the influence of emotional intelligence on work life balance for better satisfaction and performance. It found that there is variance between age and response towards work and the amount time spent at work. It is proved that there is a negative correlation between age and ability to recognise emotions, ability to pursue goals in the face of rejection and the ability to deal with criticism. It also revealed that the faculty members of the private universities suffered more stress related diseases. Researchers found that the educational level of the respondent, annual salary, marital status, number of children and the number of dependents financially supported by the respondents are important variables in predicting the ability to recognise emotions.