Keyword: warranty

Found 74 papers in total
Warranty servicing strategies to improve customer satisfaction
Warranty servicing strategies to improve customer satisfaction
2004,
Customer satisfaction with a purchased product depends on its performance under...
A new preventive maintenance strategy for items sold under warranty
A new preventive maintenance strategy for items sold under warranty
2002,
When products are sold under warranty, the manufacturer incurs additional costs for...
Review of long-term warranty policies
Review of long-term warranty policies
2006,
A large number of products are now being sold with long-term warranty policies. This...
Two-dimensional warranty repair strategy based on minimal and complete repairs
Two-dimensional warranty repair strategy based on minimal and complete repairs
2006,
For repairable products, the warrantor has options in choosing the degree of repair...
Determination of price and warranty length for a normal lifetime distributed product
Determination of price and warranty length for a normal lifetime distributed product
2006,
In this paper, a decision model is presented for manufacturing firms to determine the...
Determining the ordering quantity for exponentially deteriorating components under cumulative free-replacement warranty
Determining the ordering quantity for exponentially deteriorating components under cumulative free-replacement warranty
2001,
This article investigates the optimal ordering quantity for exponentially...
Cost analysis on renewable full-service warranties for multi-component systems
Cost analysis on renewable full-service warranties for multi-component systems
2006,
This paper presents a novel warranty policy named ‘full-service warranty’...
Stochastic modeling for computational warranty analysis
Stochastic modeling for computational warranty analysis
2005,
We examine two key stochastic processes of interest for warranty modeling: (1)...
A static allocation model for the outsourcing of warranty repairs
A static allocation model for the outsourcing of warranty repairs
2005,
There has been a strong recent trend among original equipment manufacturers toward the...
Optimal burn-in time to minimize the cost for general repairable products sold under warranty
Optimal burn-in time to minimize the cost for general repairable products sold under warranty
2005,
Burn-in is used to improve product quality pre-sale. Particularly for products with an...
Warranty costs: An age-dependent failure/repair model
Warranty costs: An age-dependent failure/repair model
2004,
An age-dependent repair model is proposed. The notion of the “calendar...
Product warranty logistics: Issues and challenges
Product warranty logistics: Issues and challenges
2004,
Warranty is an important element of marketing new products. The servicing of warranty...
A new repair–replace strategy for items sold with a two-dimensional warranty
A new repair–replace strategy for items sold with a two-dimensional warranty
2005,
For repairable items, the manufacturer has the option to either repair or replace a...
Warranty analysis: An approach to modelling imperfect repairs
Warranty analysis: An approach to modelling imperfect repairs
2004,
A brief introduction to warranty analysis is given. The notions of delayed and...
The optimal replacement model under the warranty policies
The optimal replacement model under the warranty policies
2003,
This article considers the warranty policies of a repairable system consisting of one...
A new preventive maintenance strategy for items sold under warranty
A new preventive maintenance strategy for items sold under warranty
2002,
When produces are sold under warranty, the manufacturer incurs additional costs for...
Average cost analysis of warranty policies
Average cost analysis of warranty policies
2002,
This article examines the long run average costs of products under two warranty...
Warranty signalling and reputation
Warranty signalling and reputation
2001,
In this paper, we present a signalling-based explanation for the empirical phenomenon...
A servicing strategy for items sold under warranty
A servicing strategy for items sold under warranty
2001,
When repairable items sold under warranty fail, the rectification action taken by the...
Optimal preventive-maintenance warranty policy for repairable products
Optimal preventive-maintenance warranty policy for repairable products
2001,
This paper investigates preventive-maintenance warranty (PMW) policies for repairable...
Warranty cost analysis with heterogeneous usage intensity
Warranty cost analysis with heterogeneous usage intensity
2001,
Models for cost analysis of one-dimensional warranty policies assume that the usage...
Warranty and redundancy design with uncertain quality
Warranty and redundancy design with uncertain quality
1998,
When products of an uncertain quality are sold with a warranty, the expected warranty...
Parallel time scales and two-dimensional manufacturer and individual customer warranties
Parallel time scales and two-dimensional manufacturer and individual customer warranties
1998,
We deal with a system whose failures depend on several parallel effects, such as the...
Optimal repair-cost limit for a consumer following expiry of a warranty
Optimal repair-cost limit for a consumer following expiry of a warranty
1992,
This paper develops a methodology for obtaining the optimal repair-cost limit for the...
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