A servicing strategy for items sold under warranty

A servicing strategy for items sold under warranty

0.00 Avg rating0 Votes
Article ID: iaor20022691
Country: United Kingdom
Volume: 52
Issue: 11
Start Page Number: 1284
End Page Number: 1288
Publication Date: Nov 2001
Journal: Journal of the Operational Research Society
Authors: ,
Keywords: warranty
Abstract:

When repairable items sold under warranty fail, the rectification action taken by the manufacturer can be either a repair or a replacement. In this paper a new repair–replacement strategy is proposed for the manufacturer when the items are sold with a non-renewing free replacement warranty policy. The strategy involves splitting the warranty period into two intervals where only repairs are carried out, separated by a third interval with at most one replacement.

Reviews

Required fields are marked *. Your email address will not be published.