Optimal repair-cost limit for a consumer following expiry of a warranty

Optimal repair-cost limit for a consumer following expiry of a warranty

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Article ID: iaor2002589
Country: United Kingdom
Volume: 4
Issue: 2
Start Page Number: 155
End Page Number: 161
Publication Date: Mar 1992
Journal: IMA Journal of Mathematics Applied in Business and Industry
Authors: ,
Keywords: warranty
Abstract:

This paper develops a methodology for obtaining the optimal repair-cost limit for the repair–replace decision that a consumer faces on the expiry of a product warranty, where the product has been minimally repaired on failure during the warranty. Three cases are considered: (i) an exponentially distributed time to failure with an arbitrary repair-cost distribution, (ii) an exponentially distributed time to failure with a uniform repair-cost distribution, and (iii) a Weibull-distributed time to failure with a beta-distributed repair cost. Numerical optimizations are performed for the third case, and conclusions drawn as to the sensitivity of the optimal repair-cost limit on the parameter values of the distributions involved.

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