Article ID: | iaor2002589 |
Country: | United Kingdom |
Volume: | 4 |
Issue: | 2 |
Start Page Number: | 155 |
End Page Number: | 161 |
Publication Date: | Mar 1992 |
Journal: | IMA Journal of Mathematics Applied in Business and Industry |
Authors: | Dagpunar J.S., Jack N. |
Keywords: | warranty |
This paper develops a methodology for obtaining the optimal repair-cost limit for the repair–replace decision that a consumer faces on the expiry of a product warranty, where the product has been minimally repaired on failure during the warranty. Three cases are considered: (i) an exponentially distributed time to failure with an arbitrary repair-cost distribution, (ii) an exponentially distributed time to failure with a uniform repair-cost distribution, and (iii) a Weibull-distributed time to failure with a beta-distributed repair cost. Numerical optimizations are performed for the third case, and conclusions drawn as to the sensitivity of the optimal repair-cost limit on the parameter values of the distributions involved.