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Keyword: quality & reliability
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1322 papers
in total
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The integration of maintenance plans and production scheduling taking account of outsourcing: a literature review
2017,
Barkany Abdellah El
The integration in production planning, maintenance and subcontracting has attracted...
Proposing a new model of failure mode and effect analysis for clustering and ranking of manufacturing process
2017,
Razi Farshad Faezy
This article proposes a new framework for the failure mode and effect analysis...
A model of customer-based brand equity: evidence from the banking service in Iran
2017,
SaraviMoghadam Nahid
There is a growing emphasis on building and managing brand equity as the primary...
Structural equation modelling of technology innovation model using AMOS for Indian MSMEs
2017,
Khamba J S
Small enterprises typically make a large contribution to manufacturing employment in...
Comparative analysis of the viewpoints of customers, employees and managers based on the developed model of service quality gaps - with a case study in the travel agents at the centre of the city of Tehran
2017,
Shahin Arash
The aim of this article is to develop a model of service quality gaps for identifying...
Prioritisation of quality management principles based on critical success factors of TQM using integrated approach of MCDM and IPA - the case of Marjan Tile Company
2017,
Shahin Arash
The aim of this research is to propose a framework for classifying eight quality...
Customer satisfaction measurement using SERVQUAL model, integration Kano and QFD approach in an educational institution
2017,
Apornak Arash
Customer satisfaction measurement as a competitive advantage in organisations lead...
How Commitment to Craftsmanship Leads to Unique Value: Steinway & Sons’ Differentiation Strategy
2017,
Shapira Zur
The positioning perspective in strategic management suggests that successful...
Does correlation matrix influence prioritisation of the results of house of quality? The case of a manufacturing company
2017,
Shahin Arash
The aim of this article is to find whether correlation matrix influences prioritised...
Evaluating TQM adoption success factors to improve Indian MSMEs performance using fuzzy DEMATEL approach
2017,
Barua Mukesh Kumar
With the advent of liberalisation, the manufacturing sector in India has grown...
Investigating the impact of quality management systems on business performance
2017,
Awasthi Anjali
In this paper, we study the problem of assessing the impact of quality management...
Exploring critical success factors for TQM implementation using interpretive structural modelling approach: extract from case studies
2017,
Sharma R R K
The purpose of this paper is to explore the critical success factors for TQM...
Prioritisation of quality dimensions of after-sales technical services
2017,
Baaran Blent
The purpose of this study is to structure quality dimensions and houses of quality for...
The Impact of a Discharge Holding Area on the Throughput of a Pediatric Unit
2017,
Saltzman Robert
Hospital patients often move from one bed to another for both medical and nonmedical...
Output congestion leads to compromised care in Peruvian public hospital neonatal units
2017,
Arrieta Alejandro
Peru is moving toward a universal health insurance system, and it is facing important...
Complementary effect of patient volume and quality of care on hospital cost efficiency
2017,
Choi Jeong
This study explores the direct effect of an increase in patient volume in a hospital...
Cost inefficiency under financial strain: a stochastic frontier analysis of hospitals in Washington State through the Great Recession
2017,
Izn Germn
The importance of increasing cost efficiency for community hospitals in the United...
Assesing the Impact of Quality of Service on the Productivity of Water Industry: a Malmquist-Luenberger Approach for England and Wales
2017,
Molinos-Senante Mara
Assessing productivity change over time and identifying its determinants is a valuable...
Evaluating higher education teaching performance using combined analytic hierarchy process and data envelopment analysis
2017,
Dey Prasanta
Evaluating higher education teaching performance is complex as it involves...
The interaction between dropout, graduation rates and quality ratings in universities
2017,
De Witte Kristof
This paper investigates in a non‐parametric framework whether academic...
Convexity, quality and efficiency in education
2017,
Mayston David J
While Data Envelopment Analysis (DEA) has many attractions as a technique for...
Non-parametric estimation of the cost of adequacy in education: the case of Dutch schools
2017,
Ruggiero John
Adequacy is defined in education as a minimum set of outcome standards. Schools that...
Efficiency in education
2017,
Thanassoulis Emmanuel
Education is important at national, local and individual levels. Its benefits accrue...
Communication Reliability Analysis of Wireless Sensor Networks Using Phased-Mission Model
2017,
Xing Liudong
Communication reliability of wireless sensor networks (WSNs) is essential to ensure...
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