Keyword: quality & reliability
The capacity of QoE for wireless networks with unreliable transmissions
Video streaming is anticipated to dominate wireless traffic in the near future. We...
The Interplay between Information Acquisition and Quality Disclosure
This study investigates the interactions between a manufacturer's information...
Simulation modelling and analysis of a production line
Production lines modelling has many problems that are difficult to be solved using...
Optimal manufacturing batch size with rework for a finite-horizon and time-varying demand rates inventory model
This paper proposes a finite‐horizon and time‐varying demand rate...
Towards an efficient IS service management: the internal customers' zone of tolerance
This article addresses the zone of tolerance (ZOT) as a diagnosis tool for...
Diagnosis of multiprocessor systems under failure of more than half processors
The possibility of diagnosis of the multiprocessor systems under multiple, up to n...
Linkage between total quality and supply chain management practices and operational performance: a review
This paper investigate the scope of total quality (TQM) and supply chain...
RAILQUAL: a multiple item scale for evaluating railway passenger service quality and satisfaction
Maruvada Devi Prasad
It was found that leading models and instruments in the area of service quality tend...
Modeling Rabbit Responses to Single and Multiple Aerosol Exposures of Bacillus anthracis Spores
Bartrand Timothy A
Survival models are developed to predict response and time‐to‐response...
Scales for measuring mobile service quality: a literature review and identification of key dimensions
Mobile service quality (m‐SQ) is vital to manage the competitiveness...
Does Social Interaction Improve Learning Outcomes? Evidence from Field Experiments on Massive Open Online Courses
This paper studies how service providers can design social interaction among...
Factors affecting the human error: representations of mental models for emergency management
Human reliability is a crucial element in ensuring plant performance during an...
Behavior-Based Pricing in Vertically Differentiated Industries
We study behavior‐based pricing (BBP) in a vertically differentiated model....
Public transport service-quality elements based on real-time operational tactics
Public transport (PT) real‐time control actions, such as daily implementation...
Optimal trial duration times for multiple change points products lifetime distributions
An interesting problem in reliability is to determine the optimal burn‐in time....
A Wavelet Support Vector Machine-Based Neural Network Metamodel for Structural Reliability Assessment
Wavelet neural network (WNN) has been widely used in the field of civil engineering....
The effect of 5Q model on patient's satisfaction in military hospitals in Jordan
Ajarmah Balqees Salem
This research aimed to investigate the dimensions of service quality that affect...
Productivity measurement and improvement - an overview
Dangayach G S
The objective of this paper is to present the concept of productivity, factors...
TRIZ and the Kano model: proposing an integrated approach for improving product quality according to customer needs
In the today's competitive world, meeting the expectations of the customers regarding...
Using structural equation modelling to test ISO 9000 motivation, depth of ISO implementation and performance of Iranian manufacturing organisations
The purpose of this study is to empirically examine how motivation of ISO 9000...
The impact of soft TQM and hard TQM on innovation performance: the moderating effect of organisational culture
Literature increasingly recognises the importance of organisational culture when...
Applying hybrid FMADM model for analysing SWOT strategies at the Iranian industrial engines manufacturing firm (a case study)
Ghadikolaei Abdol Hamid Safaei
This study aims at providing a quantitative basis to analytically determine the...
A benchmarking approach for enhancing agility in manufacturing environment
The agile manufacturing companies have been putting efforts for enhancing the agility...
Impact of hard and soft TQM on supply chain performance: empirical investigation of pharmaceutical industry
This study identified the two forms of total quality management (TQM)...
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