Journal: Management Science

Found 3158 papers in total
The financial impact of ISO 9000 certification in the United States: An empirical analysis
The financial impact of ISO 9000 certification in the United States: An empirical analysis
2005,
The ISO 9000 series of quality management systems standards, introduced in 1986, has...
Analysis and optimization of a multistage inventory-queue system
Analysis and optimization of a multistage inventory-queue system
2004,
An important issue in the management of supply chains and manufacturing systems is to...
Pricing and priority auctions in queueing systems with a generalized delay cost structure
Pricing and priority auctions in queueing systems with a generalized delay cost structure
2004,
This paper studies alternative price–service mechanisms for a provider that...
Modeling daily arrivals to a telephone call center
Modeling daily arrivals to a telephone call center
2004,
We develop stochastic models of time-dependent arrivals, with focus on the application...
Self-interested routing in queueing networks
Self-interested routing in queueing networks
2004,
We study self-interested routing in stochastic networks, taking into account the...
Jobshop-like queueing systems (James R. Jackson) with comments
Jobshop-like queueing systems (James R. Jackson) with comments
2004,
This paper is taken from a special supplement to the journal Management Science at the...
Engineering solution of a basic call-center model
Engineering solution of a basic call-center model
2005,
An algorithm is developed to rapidly compute approximations for all the standard...
Priority auctions and queue disciplines that depend on processing time
Priority auctions and queue disciplines that depend on processing time
2005,
We analyze the allocation of priority in queues via simple bidding mechanisms. In our...
Do scientists pay to be scientists?
Do scientists pay to be scientists?
2004,
This paper explores the relationship between wages and the scientific orientation of...
Optimal allocation of proposals to reviewers to facilitate effective ranking
Optimal allocation of proposals to reviewers to facilitate effective ranking
2005,
Peer review of research proposals and articles is an essential element in research and...
Retailer- vs. vendor-managed inventory and brand competition
Retailer- vs. vendor-managed inventory and brand competition
2004,
Vendor-managed inventory (VMI) is emerging as a significant development in the recent...
The benefits of advance booking discount programs: model and analysis
The benefits of advance booking discount programs: model and analysis
2004,
Consider a retailer who sells perishable seasonal products with uncertain demand. Due...
Product variety under brand influence: an empirical investigation of personal computer demand
Product variety under brand influence: an empirical investigation of personal computer demand
2004,
Prior research suggests that brand may influence consumer preference for...
Advance booking discount programs under retail competition
Advance booking discount programs under retail competition
2004,
We model a situation in which two retailers consider launching an ‘Advance...
Decentralized supply chains with competing retailers under demand uncertainty
Decentralized supply chains with competing retailers under demand uncertainty
2005,
In this paper, we investigate the equilibrium behavior of decentralized supply chains...
An econometric analysis of inventory turnover performance in retail services
An econometric analysis of inventory turnover performance in retail services
2005,
Inventory turnover varies widely across retailers and over time. This variation...
A dynamic programming approach to customer relationship pricing
A dynamic programming approach to customer relationship pricing
2005,
The practice of offering discounts to prospective customers represents a rudimentary...
Customer intimacy and cross-selling strategy
Customer intimacy and cross-selling strategy
2005,
Better targeting opportunities and the increasing role of information-intensive...
Flow shop scheduling with partial resource flexibility
Flow shop scheduling with partial resource flexibility
2004,
Resource flexibility refers to the ability to dynamically reallocate units of resource...
Setting customer expectation in service delivery: an integrated marketing-operations perspective
Setting customer expectation in service delivery: an integrated marketing-operations perspective
2004,
Service firms have increasingly been competing for market share on the basis of...
Models for supply chains in e-business
Models for supply chains in e-business
2003,
Supply chain management is likely to play an important role in the digital economy. In...
Commonality strategies: value drivers and equivalence with flexible capacity and inventory substitution
Commonality strategies: value drivers and equivalence with flexible capacity and inventory substitution
2004,
Commonality strategies assemble different products from at least one common component...
Manufacturer benefits from information integration with retail customers
Manufacturer benefits from information integration with retail customers
2004,
Information integration efforts between manufacturers and retailers, in the form of...
Supply chain decision making: Will shorter cycle times and shared point-of-sale information necessarily help?
Supply chain decision making: Will shorter cycle times and shared point-of-sale information necessarily help?
2004,
Using a simulated supply chain experiment based on the well-known ‘beer...
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