Journal: International Journal of Productivity and Quality Management

Found 379 papers in total
Prioritisation of quality management principles based on critical success factors of TQM using integrated approach of MCDM and IPA - the case of Marjan Tile Company
Prioritisation of quality management principles based on critical success factors of TQM using integrated approach of MCDM and IPA - the case of Marjan Tile Company
2017,
The aim of this research is to propose a framework for classifying eight quality...
Customer satisfaction measurement using SERVQUAL model, integration Kano and QFD approach in an educational institution
Customer satisfaction measurement using SERVQUAL model, integration Kano and QFD approach in an educational institution
2017,
Customer satisfaction measurement as a competitive advantage in organisations lead...
Does correlation matrix influence prioritisation of the results of house of quality? The case of a manufacturing company
Does correlation matrix influence prioritisation of the results of house of quality? The case of a manufacturing company
2017,
The aim of this article is to find whether correlation matrix influences prioritised...
Evaluating TQM adoption success factors to improve Indian MSMEs performance using fuzzy DEMATEL approach
Evaluating TQM adoption success factors to improve Indian MSMEs performance using fuzzy DEMATEL approach
2017,
With the advent of liberalisation, the manufacturing sector in India has grown...
Investigating the impact of quality management systems on business performance
Investigating the impact of quality management systems on business performance
2017,
In this paper, we study the problem of assessing the impact of quality management...
Exploring critical success factors for TQM implementation using interpretive structural modelling approach: extract from case studies
Exploring critical success factors for TQM implementation using interpretive structural modelling approach: extract from case studies
2017,
The purpose of this paper is to explore the critical success factors for TQM...
EOQ model for deteriorating items with stock-dependent demand under inflation and trade credits
EOQ model for deteriorating items with stock-dependent demand under inflation and trade credits
2017,
In this paper, an economic order quantity (EOQ) model is developed for...
Prioritisation of quality dimensions of after-sales technical services
Prioritisation of quality dimensions of after-sales technical services
2017,
The purpose of this study is to structure quality dimensions and houses of quality for...
Deming's chain reaction revisited
Deming's chain reaction revisited
2017,
Deming's chain reaction is a well‐known proposal from Dr. W.E. Deming, in which...
An empirical study for finding factors that would optimise productivity and quality in IT business
An empirical study for finding factors that would optimise productivity and quality in IT business
2017,
This research identifies parameters that would have combined effect on productivity...
A business practice of sufficiency economy philosophy: a contribution to performance of new product
A business practice of sufficiency economy philosophy: a contribution to performance of new product
2017,
This study aims to evaluate the success of new product using a business theory of...
Demotivating factors influencing productivity in Jordanian residential construction projects
Demotivating factors influencing productivity in Jordanian residential construction projects
2017,
Residential construction involves labour‐intensive tasks where workers are...
Using fuzzy AHP and fuzzy TOPSIS in fuzzy QFD: a case study in ceramic and tile industry of Iran
Using fuzzy AHP and fuzzy TOPSIS in fuzzy QFD: a case study in ceramic and tile industry of Iran
2017,
Quality function deployment (QFD) is a planning, problem‐solving and...
A framework for implementing Six Sigma methodology to accredit university campus facilities in Kuwait
A framework for implementing Six Sigma methodology to accredit university campus facilities in Kuwait
2017,
This paper introduces a framework for using the Six Sigma DMAIC methodology to address...
Quality enhancement through first pass yield using statistical process control
Quality enhancement through first pass yield using statistical process control
2017,
The purpose of this study was to improve the first pass yield (FPY) and...
Productivity analysis - study of auto ancillary industries
Productivity analysis - study of auto ancillary industries
2017,
Productivity is an important aspect in manufacturing or service industry....
Global corrective action preventive action process and solution: insights at the Nokia Devices operation unit
Global corrective action preventive action process and solution: insights at the Nokia Devices operation unit
2017,
Global manufacturers need to conduct efficient and timely continuous improvements in...
5S implementation methodologies: literature review and directions
5S implementation methodologies: literature review and directions
2017,
The objective of the paper is to investigate the process of 5S implementation across...
Selection and comparison the most suitable strategy in the public and private banks with BSC approach
Selection and comparison the most suitable strategy in the public and private banks with BSC approach
2017,
The banking crises, which have occurred both in transition economies and developing...
The value of group model building: a stakeholder perspective
The value of group model building: a stakeholder perspective
2017,
Stakeholder group model‐building (GMB) is often used as an approach...
A simple and robust fuzzy-AHP-based Taguchi approach for multi-objective optimisation of welding process parameters
A simple and robust fuzzy-AHP-based Taguchi approach for multi-objective optimisation of welding process parameters
2017,
In optimisation of manufacturing process parameters there are many response variables...
Product design development by integrating QFD approach with heuristics - AHP, ANN and fuzzy logics - a case study in miniature circuit breaker
Product design development by integrating QFD approach with heuristics - AHP, ANN and fuzzy logics - a case study in miniature circuit breaker
2017,
Quality function deployment is a customer oriented approach which captures customer...
National culture, organisational culture, total quality management implementation, and performance: an empirical investigation
National culture, organisational culture, total quality management implementation, and performance: an empirical investigation
2016,
National and organisational cultures can affect the degree of success of total quality...
One-sided cumulative sum control chart for monitoring shifts in the shape parameter of Pareto distribution
One-sided cumulative sum control chart for monitoring shifts in the shape parameter of Pareto distribution
2016,
One‐sided CUSUM control chart have been developed for detecting shifts in the...
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