Country: United States

Found 17049 papers in total
Ramifications of monitoring service quality through passively solicited customer feedback
Ramifications of monitoring service quality through passively solicited customer feedback
1996,
It is common for service providers to collect data from customers as part of efforts...
A robust optimization approach for improving service quality
A robust optimization approach for improving service quality
2000,
Delivering high quality service during the service encounter is central to competitive...
Determining optimal advertising strategies: A Markov decision model approach
Determining optimal advertising strategies: A Markov decision model approach
1996,
This study falls in the class of models in which advertising wearout and the...
A strategic, area-wide contingency planning model for oil spill cleanup operations with application demonstrated to the Galveston Bay Area
A strategic, area-wide contingency planning model for oil spill cleanup operations with application demonstrated to the Galveston Bay Area
1996,
This paper develops a general integer programming model for strategic, area-wide...
Variance reduction via lattice rules
Variance reduction via lattice rules
2000,
This is a review article on lattice methods for multiple integration over the unit...
Assessing dependence: Some experimental results
Assessing dependence: Some experimental results
2000,
Constructing decision- and risk-analysis probability models often requires measures of...
Nonparametric estimation of the cumulative intensity function for a nonhomogeneous Poisson process from overlapping realizations
Nonparametric estimation of the cumulative intensity function for a nonhomogeneous Poisson process from overlapping realizations
2000,
A nonparametric technique for estimating the cumulative intensity function of a...
Stochastic prediction in multinomial logit models
Stochastic prediction in multinomial logit models
2000,
It is standard practice to form predictions from multinomial logit models by ignoring...
Design of operations management internships across organizations – learning OM by doing OM
Design of operations management internships across organizations – learning OM by doing OM
2000,
To teach operations management (OM), we had students work full time in companies,...
Special research focus on supply chain linkages: Challenges for design and management in the 21st century
Special research focus on supply chain linkages: Challenges for design and management in the 21st century
1998,
Supply chain management is a central and important area for academic research due to...
Success factors in strategic supplier alliances: The buying company perspective
Success factors in strategic supplier alliances: The buying company perspective
1998,
The emerging area of supply chain alliances has received considerable attention in the...
Interorganizational determinants of environmental purchasing: Initial evidence from the consumer products industries
Interorganizational determinants of environmental purchasing: Initial evidence from the consumer products industries
1998,
Environmental purchasing consists of the purchasing function's involvement in...
Designing distribution systems to support vendor strategies in supply chain management
Designing distribution systems to support vendor strategies in supply chain management
1998,
The interactions among a firm's distribution strategy, market share, and distribution...
Supply chain inventory management and the value of shared information
Supply chain inventory management and the value of shared information
2000,
In traditional supply chain inventory management, orders are the only information...
The effective design of work under total quality management
The effective design of work under total quality management
2000,
In this research, we address the question: Why do many total quality management...
An examination of procedural and object-oriented systems analysis methods: Does prior experience help or hinder performance?
An examination of procedural and object-oriented systems analysis methods: Does prior experience help or hinder performance?
1999,
Interest in object-oriented analysis (OOA) and object-oriented design (OOD) has...
A two-period repeated game advertising investment model for oligopolistic markets with an application to the beer industry
A two-period repeated game advertising investment model for oligopolistic markets with an application to the beer industry
1995,
This paper proposes a simple analytical model of advertising competition in oligopoly...
The strategic design and development of enterprise resources planning and real-time monitoring systems
The strategic design and development of enterprise resources planning and real-time monitoring systems
1998,
One of the crucial requirements of global manufacturing strategy is the ability to...
Modeling users through an expert system and a neural network
Modeling users through an expert system and a neural network
1998,
With the number of Internet and Web users increasing rapidly, electronic service...
Involving information system users in defining system requirements: The influence of procedural justice perceptions on user attitudes and performance
Involving information system users in defining system requirements: The influence of procedural justice perceptions on user attitudes and performance
1996,
This study incorporates the theoretical framework of procedural justice into the...
Organizational computing as a facilitator of operational and managerial decision making: An exploratory study of managers' perceptions
Organizational computing as a facilitator of operational and managerial decision making: An exploratory study of managers' perceptions
1996,
Much of the current knowledge pertaining to information technology (IT) and decision...
Integration between business planning and information systems planning: Validating a stage hypothesis
Integration between business planning and information systems planning: Validating a stage hypothesis
1997,
This paper proposes and empirically validates a stages of growth model for the...
Optimal integer solutions to industrial cutting stock problems
Optimal integer solutions to industrial cutting stock problems
1999,
The ‘textbook’ treatment of the cutting stock problem, using a method...
Reexamining a model for evaluating information center success using a structural equation modeling approach
Reexamining a model for evaluating information center success using a structural equation modeling approach
1997,
Structural equation modeling is a technique that has been widely used for instrument...
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