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Intrinsic Variability in Group and Individual Decision Making
2016,
Melkonyan Tigran
The paper examines the random preference model, which can explain inherent variability of preferences in...
Responsible Sourcing in Supply Chains
2016,
Lee Hau L
We analyze the sourcing decision of a buyer choosing between two supplier types: responsible suppliers are...
The Flipside of Comparative Payment Schemes
2016,
Buser Thomas
Comparative payment schemes and tournament‐style promotion mechanisms are pervasive in the...
Culling the Herd: Using Real-World Randomized Experiments to Measure Social Bias with Known Costly Goods
2016,
Telang Rahul
Peer ratings have become increasingly important sources of product information, particularly in markets...
The Sum and Its Parts: Judgmental Hierarchical Forecasting
2016,
Siemsen Enno
Firms require demand forecasts at different levels of aggregation to support a variety of resource...
How Does Adoption of the Outlet Channel Impact Customers’ Spending in the Retail Stores: Conflict or Synergy?
2016,
Krishnamurthi Lakshman
We investigate how adoption of a retailer’s factory outlet channel impacts customers’ spending...
Behavior-Based Pricing: An Analysis of the Impact of Peer-Induced Fairness
2016,
Jain Sanjay
Firms tracking consumer purchase information often use behavior‐based pricing (BBP), i.e., price...
Is IT Enough? Evidence from a Natural Experiment in India’s Agriculture Markets
2016,
Ramdas Kamalini
Access to information and communication technologies (ICTs) such as mobile phone networks is widely known...
When 3 + 1 > 4: Gift Structure and Reciprocity in the Field
2016,
Malhotra Deepak
Do higher wages elicit reciprocity and lead to increased productivity? In a field experiment with 266...
The Role of Collaboration in Service Innovation Across Manufacturing and Service Sectors
2016,
Feng Cong
This study empirically demonstrates the impact of service innovation on innovation performance for...
Underpinnings of User Participation in Service Provider‐Hosted Online Communities
2016,
Kaur Puneet
The recent emergence of social media‐based brand communities is seen as an effective channel for...
Triadic Value Propositions: When It Takes More Than Two to Tango
2016,
Kowalkowski Christian
Value propositions are reciprocal resource‐integration promises and value alignment mechanisms...
Interactional Service Innovation with Social Media Users
2016,
Uratnik Miha
The pervasive availability of social media is changing user interaction in service innovation. However, we...
Institutional Complexity as a Driver for Innovation in Service Ecosystems
2016,
Vargo Stephen L
This paper extends research on innovation as institutional change within service science and...
Stakeholder Integration for Service Innovation in German Medium-Sized Enterprises
2016,
Jonas Julia M
This multiple case study explores stakeholder integration as a multidimensional process in service...
Using Platforms to Pursue Strategic Opportunities in Service-Driven Manufacturing
2016,
Eloranta Ville
Strategy research posits that in dynamic environments, firms must base their strategies not on leveraging...
Smart Data Pricing: The Value of Shared Data Plans
2016,
Jin Yue
This paper studies a monopoly telecom operator’s decision on the adoption of shared data plans. A...
Commentary–Smart Service Systems: Bridging the Silos
2016,
Larson Richard C
To strengthen service science as an academic discipline, we need to bridge disciplinary silos. A strongly...
Service Marketing and Adoption of Promotional Technology: A Qualitative Study
2016,
Bridges Eileen
This qualitative research used a grounded theory approach to better understand how adoption of...
Inventory Service Target in Quick Response Fashion Retail Supply Chains
2016,
Choi Tsan-Ming
Different fashion brands have different inventory service targets. To achieve the desirable inventory...
Understanding Online Shopping Adoption in India: Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) With Perceived Risk Application
2016,
Tandon Urvashi
The purpose of this research is to analyze perceived risk and drivers of online shopping influencing...
Relational capital wealth in an organizational context
2016,
Rivera Angel
This paper introduces a new relational capital framework providing a relationships typology between...
Influence of intellectual capital upon knowledge creation in Spanish subsidiaries: an empirical study
2016,
Zaragoza-Sez Patrocinio
Knowledge creation is one of the most important dynamic capabilities that firms can use to develop new...
How reflexivity enhances organizational innovativeness: the mediation role of team support for innovation and individual commitment
2016,
Farnese Maria Luisa
Reflexivity is a learning process that, through questioning and critically monitoring objectives and...
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