Defining the variables for a dynamic model of quality management in the construction industry: results from stakeholder group model-building sessions

The objective of the research is to develop a framework that can be used to gain understanding on the system and might be used to build a system dynamic model. The results are based on the outcome from stakeholder group model‐building sessions, involving stakeholders representing different groups. The sessions were held in connection with a PhD project aimed at developing a system dynamic model to evaluate the benefits from a quality management system in the construction industry. The main findings are the definition framework of the variables that could be used as a foundation for a system dynamic model and a suggestion of how the concept of an active quality management system in the construction industry can be defined in a causal loop form. These findings are great value for the construction engineering and management community and an important step towards a formulation of a system dynamic model.