Article ID: | iaor201525464 |
Volume: | 18 |
Issue: | 4 |
Start Page Number: | 378 |
End Page Number: | 403 |
Publication Date: | Jul 2014 |
Journal: | International Journal of Services and Operations Management |
Authors: | Shankar Ravi, Raj Tilak, Chand Mahesh |
Keywords: | simulation, risk, management |
Risk in the context of supply chain management plays an important role. Risk management is the key area for the competitiveness and the growth of industries. In this paper, ten operational risk factors have been identified through literature review, they are further analysed by using weighted interpretive structural modelling (W‐ISM) approach. ISM approach is used to develop a structural modelling between these factors and a method of effectiveness index (EI) is used to identify the key areas. The effectiveness index evaluated in this paper will help the industries to benchmark their performance by managing the risks reported in this study.