Article ID: | iaor201110161 |
Volume: | 57 |
Issue: | 10 |
Start Page Number: | 1721 |
End Page Number: | 1736 |
Publication Date: | Oct 2011 |
Journal: | Management Science |
Authors: | Blanes i Vidal Jordi, Nossol Mareike |
Keywords: | information, behaviour |
We use a quasi‐experimental research design to study the effect of giving workers feedback on their relative performance. The setting is a firm in which workers are paid piece rates and where, for exogenous reasons, management begins to reveal to workers their relative position in the distribution of pay and productivity. We find that merely providing this information leads to a large and long‐lasting increase in productivity that is