Activating quasi-organizational memory in environmental scenario building

The present paper is a collaborative product. The introduction was written by both the authors, the second and third section are by Adele Celino, the fourth section and the conclusions are by Grazia Concilio. This paper presents the results of an on-going research project aiming at developing GraviCS, an information system supporting local government and citizens in managing argumentations during the setting up of a Regional Natural Park in Southern Italy. We consider that organizational memory, structured within information systems supporting decision-making and action in organizational environments, can be a useful means for developing multilevel (individual, group, organizational) collaborative learning; in this sense the system architecture was designed referring to the organizational domain emerging in the decision making context of a Natural Park and was finalized to the dynamic representation of the organizational memory. Starting from the case study – the process for the Gravina Natural Park setting-up – the paper describes the system's architecture and discusses some issues related to: possible dynamic representations of organizational memory; creation, use and storage of decision/learning histories.