Enacting new temporal boundaries: the role of mobile phones

This paper examines how the use of mobile phones influences the temporal boundaries that people enact in order to regulate and coordinate their work and non-work activities. We investigate both the structural and interpretive aspects of socio-temporal order, so as to gain a fuller appreciation of the changes induced by the use of mobile phones. With specific reference to professionals working in traditional, physically based and hierarchically structured organizations, we found that mobile phone users are becoming more vulnerable to organizational claims and that as a result ‘the office’ is always present as professionals, because of the use of mobile phones, become available ‘any time’. This is enabled by the characteristics of the technology itself but also by users' own behaviour. In the paper, we discuss the properties of the emerging socio-temporal order and show how mobile phones may render the management of the social spheres in which professionals participate more challenging.