Models of change agency: A fourfold classification

Models of change agency: A fourfold classification

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Article ID: iaor20032662
Country: United Kingdom
Volume: 14
Issue: 2
Start Page Number: 131
End Page Number: 142
Publication Date: Jun 2003
Journal: British Journal of Management
Authors:
Keywords: management, philosophy
Abstract:

Change agents often play significant roles in initiating, managing or implementing change in organizations. Yet these roles are invariably exaggerated or misrepresented by one-dimensional models that ignore the full complexity and scope of change agent roles. Following a review and theoretical clarification of some of the literature and empirical research on change agency, a new fourfold classification of change agents is proposed, covering leadership, management, consultancy, and team models. The four models reaffirm the significance of the multifaceted and complex roles change agents perform in organizational change, while underlining the importance of conceiving change interventions within organizations as processes that need to be coordinated and effectively managed.

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