The road not taken: Observing a process of issue selection and model conceptualization

The road not taken: Observing a process of issue selection and model conceptualization

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Article ID: iaor19961074
Country: United Kingdom
Volume: 9
Issue: 3
Start Page Number: 239
End Page Number: 264
Publication Date: Sep 1993
Journal: System Dynamics Review
Authors:
Keywords: personnel & manpower planning
Abstract:

This article describes a case study involving information technology managers and their new programmer recruitment policy, but the primary interest is methodological. The processes of issue generation and selection and model conceptualization are described. Early use of ‘magnetic hexagons’ allowed the generation of a range of issues, most of which would not have emerged if system dynamics elicitation techniques had been employed. With the selection of a specific issue, flow diagraming was used to conceptualize a model, computer implementation and scenario generation following naturally. Observations are made on the processes of system dynamics modeling, particularly on the need to employ general techniques of knowledge elicitation in the early stages of interventions. It is proppsed that flexible approaches should be used to generate, select, and study the issues, since these reduce any biasing of the elicitation toward system dynamics problems and also allow the participants to take up the most appropriate problem-structuring approach.

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