Keyword: practice

Found 306 papers in total
Customer relationship marketing – a promise broken? how to establish if your CRM investment was worthwhile
Customer relationship marketing – a promise broken? how to establish if your CRM investment was worthwhile
2003,
Customer Relationship Marketing (CRM) is the most recent of a long list of business...
Applications of customer relationship marketing to consumer behaviour in the electronic bookstore environment
Applications of customer relationship marketing to consumer behaviour in the electronic bookstore environment
2004,
Online shopping is extremely popular and growing ever more so. Without having to leave...
The application of systems perspectives to organisational change in electronic commerce
The application of systems perspectives to organisational change in electronic commerce
2002,
The potential operational and strategic advantages from electronic commerce (EC) have...
Strategy + evaluation = OR?
Strategy + evaluation = OR?
2002,
In this paper it is argued that OR has and will continue to have a role in the...
A critical systems thinking approach to planning: the importance of boundary critique and ethics
A critical systems thinking approach to planning: the importance of boundary critique and ethics
2004,
In this paper, I propose a critical approach support planning in organisations. The...
Complexity theory and its implications for modelling workflow
Complexity theory and its implications for modelling workflow
2002,
Complexity has been heralded as the big theory that explains behaviour in not only...
Making resource allocation a SNAPP
Making resource allocation a SNAPP
2005,
Project managers cannot afford to waste time and money, thus resources must be...
Aversion Dynamics – adaptive production control heuristics incorporating risk
Aversion Dynamics – adaptive production control heuristics incorporating risk
2006,
There has been a well discussed gap between theory and practice in the area of...
Stabilizing work schedules in a call centre: expected and unexpected results
Stabilizing work schedules in a call centre: expected and unexpected results
2006,
At call centres, work schedules change frequently and are often announced at the last...
A small-to-medium-sized conference scheduling heuristic incorporating presenter and limited attendee preferences
A small-to-medium-sized conference scheduling heuristic incorporating presenter and limited attendee preferences
2007,
In this paper, a simple heuristic is suggested that allows quick scheduling of...
A personalised conference programme advisor
A personalised conference programme advisor
2005,
Academic and non-academic conferences present not only a difficult scheduling problem...
Combating the experts with expertise; the role of community OR in a planning inquiry
Combating the experts with expertise; the role of community OR in a planning inquiry
2002,
In planning situations there is normally an imbalance in resources and expertise...
Reaching the hard to reach – the challenges of a community operational researcher!
Reaching the hard to reach – the challenges of a community operational researcher!
2006,
Health inequalities and offending are issues that have raised considerable interest...
Building community networks for active learning for active citizenship
Building community networks for active learning for active citizenship
2006,
Recent attention from government bodies has turned to the question of how citizens...
Consulting the consulted – A review of consultation on disability issues
Consulting the consulted – A review of consultation on disability issues
2006,
Consultation of the views of the public and interested groups on the intentions and...
Using network analysis in economics and management?
Using network analysis in economics and management?
2003,
When the president of a firm sits on the board of a major supplier and maintains...
Interactive policy analysis – the implications of the interactive part on the analysis part
Interactive policy analysis – the implications of the interactive part on the analysis part
2002,
Since government policy is no longer the result of an authoritative decision, paying...
Information systems development methodologies: evidence and experience from the NHS
Information systems development methodologies: evidence and experience from the NHS
2004,
This paper reports an early stage in research into the use of IS methodologies in the...
The implications for blood donors if a recipient develops variant Creutzfeldt–Jakob disease
The implications for blood donors if a recipient develops variant Creutzfeldt–Jakob disease
2006,
If a recipient of donated blood develops a disease that might have come from the...
A hierarchical approach for the application of slabs to strip products in the steel industry
A hierarchical approach for the application of slabs to strip products in the steel industry
2005,
In the mid-1990s, the Sparrows Point Steel Plant began an initiative to achieve...
Modelling enabling capabilities
Modelling enabling capabilities
2003,
Reforms to UK Ministry of Defence acquisition organisations demand greater coherence...
Network methods as a tool for defence analysis
Network methods as a tool for defence analysis
2004,
Many problems encountered in the defence sector and other OR areas arise because of an...
Facing up to opposition
Facing up to opposition
2003,
OR interventions are played out on a stage populated by different interest groups,...
Operations research at Yellowstone National Park
Operations research at Yellowstone National Park
2003,
Yellowstone National Park had expressed a need for improved project management and...
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