Keyword: performance

Found 1006 papers in total
Process variation as a determinant of bank performance: Evidence from the retail banking study
Process variation as a determinant of bank performance: Evidence from the retail banking study
1999,
This paper explores the relation between retail banks' branch-based processes and...
Operations, quality, and profitability in the provision of banking services
Operations, quality, and profitability in the provision of banking services
1999,
We develop a framework for combining strategic benchmarking with efficiency...
Profitability and marketability of the top 55 US commercial banks
Profitability and marketability of the top 55 US commercial banks
1999,
Utilizing recent developments in data envelopment analysis (DEA), this paper examines...
Analysis of multiclass M/G/1 queues with a mixture of 1-limited disciplines and gated disciplines
Analysis of multiclass M/G/1 queues with a mixture of 1-limited disciplines and gated disciplines
1999,
In this paper, we consider single server queues with several groups and several...
Venture capitalists' assessment of new venture survival
Venture capitalists' assessment of new venture survival
1999,
This study investigates whether VCs' assessment policies of new venture survival are...
The effects of human resource management systems on economic performance: An international comparison of US and Japanese plants
The effects of human resource management systems on economic performance: An international comparison of US and Japanese plants
1999,
This study uses personally collected data from 41 steel production lines to assess the...
Monitoring the performance of cardiac surgeons
Monitoring the performance of cardiac surgeons
1999,
In the past, simple methods have been used to examine the performance of surgeons by...
Monitoring surgical performance – a method that is accepted and used by cardiac surgeons
Monitoring surgical performance – a method that is accepted and used by cardiac surgeons
1998,
OR is ultimately dependent on the implementation of improved methods. This paper...
The realities of becoming a long-term supplier to a large total quality management customer
The realities of becoming a long-term supplier to a large total quality management customer
1999,
In late 1993, the range appliance division of Whirlpool Corporation adopted...
Evolutionary patterns of flexible automation and performance: A longitudinal study
Evolutionary patterns of flexible automation and performance: A longitudinal study
1999,
This study presents a longitudinal analysis of patterns of investment in advanced...
A data envelopment analysis of the operational efficiency of bank branches
A data envelopment analysis of the operational efficiency of bank branches
1999,
We performed a multiperiod data envelopment analysis (DEA) study of the efficiences of...
Measuring efficiency by product group: Integrating data envelopment analysis with activity-based accounting in a large Mideast bank
Measuring efficiency by product group: Integrating data envelopment analysis with activity-based accounting in a large Mideast bank
1999,
We built a method for measuring product-specific inefficiency in bank branches to...
Measures of effectiveness for governmental organizations
Measures of effectiveness for governmental organizations
1999,
For organizations whose objective is not necessarily the maximization of a financial...
Multicriterion decision making in performance evaluation of an irrigation system
Multicriterion decision making in performance evaluation of an irrigation system
1999,
The selection of the best alternative in irrigation development strategies is examined...
Decentralized multi-echelon supply chains: Incentives and information
Decentralized multi-echelon supply chains: Incentives and information
1999,
Consider a supply chain in which a product must pass through multiple sites located in...
Benchmarks of the efficiency of bank branches
Benchmarks of the efficiency of bank branches
1999,
The Bank of Cyprus commissioned a study of the efficiency penalties paid by its...
Self-similar processes in collective risk theory
Self-similar processes in collective risk theory
1998,
Collective risk theory is concerned with random fluctuations of the total assets and...
Modeling and worker motivation in Just In Time production systems
Modeling and worker motivation in Just In Time production systems
1998,
This paper concerns the modeling of low inventory lines. Currently, most models assume...
Process improvement, quality, and learning effects
Process improvement, quality, and learning effects
1998,
While quality has attracted significant attention in the past two decades, the debate...
Robust process control at Cerestar's refineries
Robust process control at Cerestar's refineries
1999,
With annual sales of over $2 billion, Cerestar is Europe's leading manufacturer...
Toward a theory of continuous improvement and the learning curve
Toward a theory of continuous improvement and the learning curve
1998,
Continuous improvement (CI) inceasingly strives to improve the performance of...
Relationships between sales management control, territory design, salesforce performance and sales organization effectiveness
Relationships between sales management control, territory design, salesforce performance and sales organization effectiveness
1999,
This research evaluates determinants of sales organization effectiveness in a sample...
Analyses of the operational performance of maternal and child health (MCH) services in Hong Kong
Analyses of the operational performance of maternal and child health (MCH) services in Hong Kong
1999,
This study is based on the 35 full-time Maternal and Child Health (MCH) centres in...
An example of a good but partially successful OR engagement: Improving outpatient clinic operations
An example of a good but partially successful OR engagement: Improving outpatient clinic operations
1998,
We undertook a study to improve the running of hospital out-patient clinics that were...
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