Keyword: behaviour

Found 1824 papers in total
Let the Pirates Patch? An Economic Analysis of Software Security Patch Restrictions
Let the Pirates Patch? An Economic Analysis of Software Security Patch Restrictions
2008,
We study the question of whether a software vendor should allow users of unlicensed...
Behavioural decision theory for multi-criteria decision analysis: a guided tour
Behavioural decision theory for multi-criteria decision analysis: a guided tour
2009,
Multi–criteria decision analysis (MCDA) involves asking decision makers...
When the wait isn't so bad: The interacting effects of website delay, familiarity, and breadth
When the wait isn't so bad: The interacting effects of website delay, familiarity, and breadth
2006,
Although its popularity is widespread, the Web is well known for one particular...
Not with a Ten-Foot Pole: Core Stigma, Stigma Transfer, and Improbable Persistence of Men's Bathhouses
Not with a Ten-Foot Pole: Core Stigma, Stigma Transfer, and Improbable Persistence of Men's Bathhouses
2009,
We examine how organizations that suffer core stigma—disapproval for their core...
Simple models of discrete choice and their performance in bandit experiments
Simple models of discrete choice and their performance in bandit experiments
2007,
Recent operations management papers model customers as solving multiarmed bandit...
Customer efficiency, channel usage, and firm performance in retail banking
Customer efficiency, channel usage, and firm performance in retail banking
2007,
Innovations in technology and service design have increasingly enabled firms to...
Knowledge management tools adoption and knowledge workers' performance
Knowledge management tools adoption and knowledge workers' performance
2007,
In contemporary enterprises, knowledge workers have to rely on knowledge management...
Ethics and self‐knowledge in corruption related decision making
Ethics and self‐knowledge in corruption related decision making
2007,
The nature of corruption in international business is briefly considered and several...
Consumers turn the tables on revenue managers (with Metasearch 2.0)
Consumers turn the tables on revenue managers (with Metasearch 2.0)
2007,
One of the key tenets of the Travel 2.0 movement is that consumers are able to gather...
How much airline customers are willing to pay: An analysis of price sensitivity in online distribution channels
How much airline customers are willing to pay: An analysis of price sensitivity in online distribution channels
2007,
This study is one of the first to examine factors that influence the decision to fly...
Multinomial and nested logit models of airline passengers' no‐show and standby behaviour
Multinomial and nested logit models of airline passengers' no‐show and standby behaviour
2004,
This study models airline passengers' no–show and standby behaviour using...
The science of revenue management when passengers purchase the lowest available fare
The science of revenue management when passengers purchase the lowest available fare
2004,
The changing business environment is making ticket price an ever more important...
The moderating role of customer–technology contact on attitude towards technology-based services
The moderating role of customer–technology contact on attitude towards technology-based services
2008,
Previous studies in information systems research and service marketing treat customer...
Personality traits and concern for privacy: an empirical study in the context of location-based services
Personality traits and concern for privacy: an empirical study in the context of location-based services
2008,
For more than a century, concern for privacy (CFP) has co–evolved with advances...
User satisfaction with business-to-employee portals: conceptualization and scale development
User satisfaction with business-to-employee portals: conceptualization and scale development
2008,
The purpose of this paper is to develop and validate the...
When the wait isn't so bad: The interacting effects of website delay, familiarity, and breadth
When the wait isn't so bad: The interacting effects of website delay, familiarity, and breadth
2006,
Although its popularity is widespread, the Web is well known for one particular...
The nature and role of feedback text comments in online marketplaces: Implications for trust building, price premiums, and seller differentiation
The nature and role of feedback text comments in online marketplaces: Implications for trust building, price premiums, and seller differentiation
2006,
For online marketplaces to succeed and prevent a market of lemons, their feedback...
Hotel revenue management and its impact on customers' perceptions of fairness
Hotel revenue management and its impact on customers' perceptions of fairness
2004,
At the core of revenue management principles lies the concept of demand–based...
Decision biases in revenue management: Some behavioral evidence
Decision biases in revenue management: Some behavioral evidence
2008,
We study a problem of selling a fixed number of goods over a finite and known horizon....
A model of fair process and its limits
A model of fair process and its limits
2008,
Fair process research has shown that people care not only about outcomes, but also...
Toward a theory of behavioral operations
Toward a theory of behavioral operations
2008,
Human beings are critical to the functioning of the vast majority of operating...
The determinants of customer interactions with internet-enabled e-banking services
The determinants of customer interactions with internet-enabled e-banking services
2008,
This paper empirically explores the major considerations associated with...
Mining purchasing sequence data for online customer segmentation
Mining purchasing sequence data for online customer segmentation
2007,
Purchasing behaviour serves as a base for online customer segmentation. Online...
A comparative empirical study on common methods for measuring preferences
A comparative empirical study on common methods for measuring preferences
2008,
Literature and practice reveal that most marketing related questionnaires measuring...
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