Keyword: quality & reliability

Found 1322 papers in total
Comparative efficiency assessment and strategic benchmarking of smartphone providers with data envelopment analysis
Comparative efficiency assessment and strategic benchmarking of smartphone providers with data envelopment analysis
2015,
The purpose of this study is to conduct comparative efficiency assessment and...
Improving service quality through managing customer contact: case of airlines
Improving service quality through managing customer contact: case of airlines
2015,
Service products are consumed by customers as soon as they are produced and delivered....
Modelling and analysis of an agile supply chain
Modelling and analysis of an agile supply chain
2015,
This paper is an outcome of a study carried out in five manufacturing industries....
Designing a mathematical model for indicators of service quality in the tourism industry based on SERVQUAL and Rembrandt methods
Designing a mathematical model for indicators of service quality in the tourism industry based on SERVQUAL and Rembrandt methods
2015,
The present study investigates the 'road map' of service quality in the tourism...
Evaluation of the economic impact of a new high value process for the management of the end of life of thin film photovoltaic modules
Evaluation of the economic impact of a new high value process for the management of the end of life of thin film photovoltaic modules
2015,
This paper presents the evaluation of the economic impact in terms of valuable...
Impact of social capital on corporate entrepreneurship: an empirical investigation
Impact of social capital on corporate entrepreneurship: an empirical investigation
2015,
The aim of this work is to investigate the impact of organisation's social capital on...
Financial performance evaluation of present petrochemical companies in stock exchange by data envelopment analysis
Financial performance evaluation of present petrochemical companies in stock exchange by data envelopment analysis
2015,
Evaluating companies' performance and comparing them have enjoyed stakeholders'...
Impact of foreign workers on labour productivity: analysis of firm level data
Impact of foreign workers on labour productivity: analysis of firm level data
2015,
The majority of foreign workers in Malaysia are unskilled and more than half come from...
Estimation of technical efficiency in banking industry using stochastic frontier analysis
Estimation of technical efficiency in banking industry using stochastic frontier analysis
2015,
Considering the fundamental role of banking system in different economies, an...
Monitoring of process mean and variance simultaneously by joint &Xmacr; and R chart for serial correlation
Monitoring of process mean and variance simultaneously by joint &Xmacr; and R chart for serial correlation
2015,
It is assumed that the presence of the assignable cause may shift either process mean...
Risk mitigations strategy in supply chain planning and control: an ANP approach
Risk mitigations strategy in supply chain planning and control: an ANP approach
2015,
This paper mainly deals with risks management in supply chain planning and control....
Impact of total quality management on customer satisfaction in Indian banking sector
Impact of total quality management on customer satisfaction in Indian banking sector
2015,
Total quality management (TQM) has been practised in diverse industries from...
Parameter optimisation of powder mixed EDM of aluminium-based metal matrix composite using Taguchi and grey analysis
Parameter optimisation of powder mixed EDM of aluminium-based metal matrix composite using Taguchi and grey analysis
2015,
Powder‐mixed electrical discharge machining (PMEDM), a...
Using data envelopment analysis to investigate the performance of industrial clusters to utilise resources
Using data envelopment analysis to investigate the performance of industrial clusters to utilise resources
2015,
Industrial clusters use different resources to realise their desired performance....
Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia
Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia
2015,
This study aims to investigate the relevance of kaizen in today's commercial and...
The need for implementing lean in healthcare organisations
The need for implementing lean in healthcare organisations
2015,
For change to take place within a healthcare setting, hospital's administrators and...
Evaluation of maintenance management through the overall equipment effectiveness of a yogurt production line in a medium-sized Italian company
Evaluation of maintenance management through the overall equipment effectiveness of a yogurt production line in a medium-sized Italian company
2015,
Due to the competition that has dramatically increased, manufacturers focus on product...
A novel fuzzy data envelopment analysis for measuring corporate sustainability performance
A novel fuzzy data envelopment analysis for measuring corporate sustainability performance
2015,
In spite of the fact that sustainability performance evaluation receives extensive...
A thermal-structural model for process performance analysis
A thermal-structural model for process performance analysis
2015,
In the present study, a Box‐Behnken design of experiment strategy is adopted to...
Total quality management success factors and their relationships with performance measures in the food industry: a Mauritian case study
Total quality management success factors and their relationships with performance measures in the food industry: a Mauritian case study
2015,
This study was undertaken to identify factors needed for a successful implementation...
Predictive maintenance using modified FMECA method
Predictive maintenance using modified FMECA method
2015,
This paper proposes a predictive maintenance policy using modified failure mode effect...
Evaluation of Brazilian airlines nonradial efficiencies and targets using an alternative DEA approach
Evaluation of Brazilian airlines nonradial efficiencies and targets using an alternative DEA approach
2016,
This paper evaluates the operational performance of airlines using an alternative data...
Model for Assessing Quality of Online Health Information: A Fuzzy VIKOR Based Method
Model for Assessing Quality of Online Health Information: A Fuzzy VIKOR Based Method
2016,
Today, tens and thousands of websites provide health‐related information on...
Stocking and quality decisions for deteriorating perishable products under competition
Stocking and quality decisions for deteriorating perishable products under competition
2016,
In this study, we address the joint inventory and quality management in a Cournot...
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