Journal: Journal of Operations Management

Found 378 papers in total
Social preferences and emotions as regulators of behavior in processes
Social preferences and emotions as regulators of behavior in processes
2013,
Behavior is driven not only by individual ‘(economically) rational’...
What drives financial performance–resource efficiency or resource slack?
What drives financial performance–resource efficiency or resource slack?
2011,
Extant research in operations management has revealed divergent insights into the...
Creating value through returns management: Exploring the marketing–operations interface
Creating value through returns management: Exploring the marketing–operations interface
2011,
Managing the return flow of product is increasingly recognized as a strategically...
Lean principles, learning, and knowledge work: Evidence from a software services provider
Lean principles, learning, and knowledge work: Evidence from a software services provider
2011,
In this paper, we examine the applicability of lean production to knowledge work by...
Exploring internal and external supply chain linkages: Evidence from the field
Exploring internal and external supply chain linkages: Evidence from the field
2011,
In their pursuit of improved operational performance, organizations in supply chains...
Best practice interventions: Short‐term impact and long‐term outcomes
Best practice interventions: Short‐term impact and long‐term outcomes
2011,
This paper uses empirical field research to examine whether short‐term best...
Common inventory modeling assumptions that fall short: Arborescent networks, Poisson demand, and single‐echelon approximations
Common inventory modeling assumptions that fall short: Arborescent networks, Poisson demand, and single‐echelon approximations
2011,
In a variation of the strictly arborescent supply chain, the central warehouse at our...
Customization of the online purchase process in electronic retailing and customer satisfaction: An online field study
Customization of the online purchase process in electronic retailing and customer satisfaction: An online field study
2011,
This paper investigates the customization of the online purchase process in electronic...
The development and application of a process model for R&D project management in a high tech firm: A field study
The development and application of a process model for R&D project management in a high tech firm: A field study
2011,
In R&D organizations of high tech firms, multiple R&D projects are executed...
Learning and relearning effects with innovative service designs: An empirical analysis of top golf courses
Learning and relearning effects with innovative service designs: An empirical analysis of top golf courses
2011,
This paper examines learning and relearning effects for initial service designs and...
Cross‐functional alignment in supply chain planning: A case study of sales and operations planning
Cross‐functional alignment in supply chain planning: A case study of sales and operations planning
2011,
In most organizations, supply chain planning is a cross‐functional effort....
Field vehicle fleet management in humanitarian operations: A case‐based approach
Field vehicle fleet management in humanitarian operations: A case‐based approach
2011,
Transportation is the second largest overhead cost to humanitarian organizations after...
Toward a theory of managing context in Six Sigma process‐improvement projects: An action research investigation
Toward a theory of managing context in Six Sigma process‐improvement projects: An action research investigation
2011,
In this paper, field studies, extant literature, and domain knowledge are used to...
Lean service operations: Reflections and new directions for capacity expansion in outpatient clinics
Lean service operations: Reflections and new directions for capacity expansion in outpatient clinics
2011,
This field research in outpatient service operations examines original quantitative...
Content analytic approach to measuring constructs in operations and supply chain management
Content analytic approach to measuring constructs in operations and supply chain management
2011,
This paper presents and illustrates the content analytic approach to measuring...
The dark side of buyer–supplier relationships: A social capital perspective
The dark side of buyer–supplier relationships: A social capital perspective
2011,
The literature on supply chain management (SCM) has consistently promoted the...
Balancing priorities: Decision‐making in sustainable supply chain management
Balancing priorities: Decision‐making in sustainable supply chain management
2011,
The need for environmental protection and increasing demands for natural resources are...
The effects of supplier‐to‐buyer identification on operational performance–An empirical investigation of inter‐organizational identification in automotive relationships
The effects of supplier‐to‐buyer identification on operational performance–An empirical investigation of inter‐organizational identification in automotive relationships
2011,
Over the past decade conceptual and empirical research in operations management has...
The contingency effects of environmental uncertainty on the relationship between supply chain integration and operational performance
The contingency effects of environmental uncertainty on the relationship between supply chain integration and operational performance
2011,
This paper extends prior supply chain research by building and empirically testing a...
Capabilities that enhance outcomes of an episodic supply chain collaboration
Capabilities that enhance outcomes of an episodic supply chain collaboration
2011,
Firms are increasingly dependent on the knowledge and expertise in external...
Focus as emphasis: Conceptual and performance implications for hospitals
Focus as emphasis: Conceptual and performance implications for hospitals
2011,
Focus in hospitals has been heralded as the next frontier in improving its efficiency...
Evaluating buyer–supplier relationship–performance spirals: A longitudinal study
Evaluating buyer–supplier relationship–performance spirals: A longitudinal study
2010,
Interorganizational relationships and their impact on firm performance have been...
Examining supply chain relationships: Do buyer and supplier perspectives on collaborative relationships differ?
Examining supply chain relationships: Do buyer and supplier perspectives on collaborative relationships differ?
2010,
Firms are building collaborative relationships with their supply chain partners in...
Supplier–supplier relationships in buyer–supplier–supplier triads: Implications for supplier performance
Supplier–supplier relationships in buyer–supplier–supplier triads: Implications for supplier performance
2010,
A growing number of studies and evidence from industries suggest that, besides...
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