Country: United States

Found 17049 papers in total
Consumer returns policies and supply chain performance
Consumer returns policies and supply chain performance
2009,
This paper develops a model of consumer returns policies. In our model, consumers face...
Optimal restocking fees and information provision in an integrated demand-supply model of product returns
Optimal restocking fees and information provision in an integrated demand-supply model of product returns
2009,
Product returns cost U.S. companies more than $100 billion annually. The cost...
Cournot competition under yield uncertainty: The case of the U.S. influenza vaccine market
Cournot competition under yield uncertainty: The case of the U.S. influenza vaccine market
2009,
This paper is inspired by the recurring mismatch between demand and supply in the U.S....
Joining longer queues: Information externalities in queue choice
Joining longer queues: Information externalities in queue choice
2009,
A classic example that illustrates how observed customer behavior impacts other...
Shared services transformation: Conceptualization and valuation from the perspective of real options
Shared services transformation: Conceptualization and valuation from the perspective of real options
2009,
In today's volatile global economy, where many organizations face severe pressure to...
A design theory approach to building strategic network-based customer service systems
A design theory approach to building strategic network-based customer service systems
2009,
Customer service is a key component of a firm's value proposition and a fundamental...
Service architecture and modularity
Service architecture and modularity
2009,
An understanding of the nature of service architecture and modularity is crucial to...
A staged service innovation model
A staged service innovation model
2009,
Drawing from the new product development (NPD) literature, service quality literature...
Toward a contextually anchored service innovation typology
Toward a contextually anchored service innovation typology
2009,
In an increasingly service-centered economy, service innovation is crucial to...
Market orientation, internal process, and external network: A qualitative comparative analysis of key decisional alternatives in the new service development
Market orientation, internal process, and external network: A qualitative comparative analysis of key decisional alternatives in the new service development
2009,
Scholars from different disciplines acknowledge the importance of studying new service...
The value to the customer of RFID in service applications
The value to the customer of RFID in service applications
2009,
This article examines how customer value may be affected by deploying radio frequency...
Dynamic capability building in service value networks for achieving service innovation
Dynamic capability building in service value networks for achieving service innovation
2009,
Service organizations increasingly create new service offerings that are the result of...
Warranty optimization in a dynamic environment
Warranty optimization in a dynamic environment
2009,
A product warranty is an agreement offered by a producer to a consumer to replace or...
New insights into pedestrian flow through bottlenecks
New insights into pedestrian flow through bottlenecks
2009,
Capacity estimation is an important tool for the design and dimensioning of pedestrian...
An approximate dynamic programming approach to network revenue management with customer choice
An approximate dynamic programming approach to network revenue management with customer choice
2009,
We consider a network revenue management problem where customers choose among open...
A new approach for air cargo network planning
A new approach for air cargo network planning
2009,
A central element of the air cargo planning process is the generation of optimal...
Optimal baggage-limit policy: Airline passenger and cargo allocation
Optimal baggage-limit policy: Airline passenger and cargo allocation
2009,
Although air carriers derive revenue from both passengers and cargo, the majority of...
Dynamic airline scheduling
Dynamic airline scheduling
2009,
Demand stochasticity is a major challenge for the airlines in their quest to produce...
Fast approaches to improve the robustness of a railway timetable
Fast approaches to improve the robustness of a railway timetable
2009,
The train timetabling problem (TTP) consists of finding a train schedule on a railway...
Tabu search and Benders decomposition approaches for a capacitated closed-loop supply chain network design problem
Tabu search and Benders decomposition approaches for a capacitated closed-loop supply chain network design problem
2009,
We consider a network design problem in a multiproduct closed-loop supply chain...
The clustered prize-collecting arc routing problem
The clustered prize-collecting arc routing problem
2009,
Prize-collecting arc routing problems are arc routing problems where, in addition to...
Branch and cut and price for the pickup and delivery problem with time windows
Branch and cut and price for the pickup and delivery problem with time windows
2009,
In the pickup and delivery problem with time windows vehicle routes must be designed...
An approach to evaluating relative effectiveness in non-profit institutions
An approach to evaluating relative effectiveness in non-profit institutions
2008,
We present, in this study, a method for comparing the relative effectiveness of...
The impact of performance budgeting on state budget outcomes
The impact of performance budgeting on state budget outcomes
2008,
Little empirical analysis has occurred of the influence of performance-based budgeting...
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