Article ID: | iaor2017905 |
Volume: | 16 |
Issue: | 1 |
Start Page Number: | 73 |
End Page Number: | 96 |
Publication Date: | Feb 2017 |
Journal: | International Journal of Management and Decision Making |
Authors: | Fink Robert C, Hatten Kenneth J, Keeler James P, James William L, Edelman Linda F |
Keywords: | marketing, behaviour, supply & supply chains, retailing |
There is limited research on the effects of accumulated shared experience on the nature or character of buyer‐seller relationships that have extended beyond a few short years. The evidence presented here suggests that when buyer‐seller exchanges are sustained over the long‐term, the direct effect of duration on relational choice changes in buyer‐seller relationships over time. Further, this study suggests that duration moderates the effects of several environmental variables drawn from resource dependency theory and transaction cost economics on relational focus. In light of this evidence we argue that duration must be integrated into contract theory to help us understand how organisations adapt to change.