Article ID: | iaor20163130 |
Volume: | 10 |
Issue: | 2 |
Start Page Number: | 174 |
End Page Number: | 193 |
Publication Date: | Aug 2016 |
Journal: | International Journal of Reliability and Safety |
Authors: | Gay Amandine, Toscano Rosario, Ivan Ioan Alexandru |
Keywords: | production, manufacturing industries, statistics: empirical, marketing, organization |
Today, to cope with the complexity of the global organisation, the industrial companies need to be more structured. New processes have to be developed to meet the more and more ambitious quality requirements. A new problematic arises: what is needed to offer all the customers a product that meets the quality requirements of a local market? The main objective of this paper is to propose a reliability allocation method that matches the market specifications and customer satisfaction. This is in contrast with the traditional allocation methods which are often time‐consuming to implement or do not focus on customer satisfaction for the definition of the reliability targets. The method we propose here is inspired from the reliability allocation method and is formulated as a feasibility problem. In this context, the notion of optimality of the solution is not being sought; the objective is 'only' to find out a solution that satisfies the global target reliability. This allows determining some local reliability targets in accordance with industrial data.