| Article ID: | iaor20162217 |
| Volume: | 18 |
| Issue: | 23 |
| Start Page Number: | 168 |
| End Page Number: | 190 |
| Publication Date: | May 2016 |
| Journal: | International Journal of Productivity and Quality Management |
| Authors: | Negri Elisa, Holgado Maria, Wagner Dirk, Grefrath Christian, Macchi Marco, Gudergan Gerhard |
| Keywords: | quality & reliability, economics, social |
The paper presents a methodology for the integrated sustainability assessment of a product‐service system lifecycle, with the purpose to support continuous improvement on the side both of the manufacturer and of the user. Its eight steps are an extension of ISO 14040 life cycle assessment and consider all three sustainability dimensions ‐ economic, environmental and social ‐ and a service perspective, using the service unit. A set of indicators for the three dimensions, aligned to the service unit concept, is proposed based on literature suggestions.