Article ID: | iaor20122483 |
Volume: | 11 |
Issue: | 2 |
Start Page Number: | 127 |
End Page Number: | 136 |
Publication Date: | Mar 2012 |
Journal: | Journal of Revenue and Pricing Management |
Authors: | Klostermann Lars, Gnnel Stephanie |
Keywords: | automobile industry, benchmarking, Europe, revenue management |
The European Automotive Aftermarket is a liberalized and highly competitive market where Independent Aftermarket Spare Parts (IAM) and Original Equipment Spare Parts are traded. The margins in the IAM are mainly influenced by the terms and conditions granted by the suppliers. In most cases, these systems of terms of trade are a result of structures evolved over time. They are not appropriate to the market conditions and the intermediaries’ performance. The purpose of this study is to develop competitive systems of terms of trade for European IAM suppliers based on theoretical approaches and benchmarks of well‐established IAM suppliers.