Article ID: | iaor20133852 |
Volume: | 10 |
Issue: | 2 |
Start Page Number: | 121 |
End Page Number: | 134 |
Publication Date: | Jun 2013 |
Journal: | Decision Analysis |
Authors: | Anderson Richard M, Clemen Robert |
Keywords: | behaviour |
Psychologists and behavioral economists have documented a variety of judgmental flaws that people make when they face novel decision situations. Similar flaws arise when decision analysts work with decision makers to assess their preferences and trade‐offs, because the methods the analyst uses are often unfamiliar to the decision makers. In this paper we describe a process designed to mitigate the occurrence of such biases; it brings together three steps. In