Article ID: | iaor1993111 |
Country: | United Kingdom |
Volume: | 20 |
Issue: | 2 |
Start Page Number: | 201 |
End Page Number: | 213 |
Publication Date: | Mar 1992 |
Journal: | OMEGA |
Authors: | Vakharia A.J., Selim H.S., Husted R.R. |
Keywords: | personnel & manpower planning, programming: multiple criteria |
A staff scheduling model and heuristic procedure is proposed to aid in developing schedules for part-time employees. The model and heuristic method explicitly incorporates employee time preferences (i.e. times at which the employees are available to work) as well as employees wages in developing a weekly work schedule. Data collected from a local restaurant and a computer lab is used to validate and illustrate the model. The results show that the use of the model considerably simplifies the task of the reataurant/lab manager in developing weekly work schedules. Further, this application also demonstrates the trade offs between the ‘benefits’ of maximizing employee satisfaction versus minimizing the costs of employee wages.